Website easy to negotiate. Coal delivered when they said it would be delivered. Phone call received the day before delivery. Would recommend the service, and will be using it again.
The delivery man arrived at07:40 and was in a mood and dropped everything from a height of about 10 feet breaking the coal up more.
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your feedback. We’re sorry to hear that you had a bad experience on this occasion. Please accept our apologies and this will be passed onto the relevant depot. We hope that you’ll see fit to give us another chance in future.
Recenze produktu
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your positive review of our product Seasoned Hardwood Logs
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your positive review of our product Supapak Kindling
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your feedback. Please accept our apologies for the quality of the fuel you received.
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your positive review of our product Homefire Firebuilder
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your positive review of our product Firelighters
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your positive review of our product Homefire Ovals (25kg)
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your positive review of our product Homefire Blazer Logs
Given delivery dates, failed to deliver, promised phone calls to explain and be give new delivery dates, neither happened and this was repeated. Even the promised phone call to deal with the...
Přečíst další
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your feedback. We’re sorry to hear that you had a bad experience on this occasion. We’re currently working hard to improve our service, and I will pass on your feedback to our delivery team. The Call Day Before service is an added extra that we offer to all customers to confirm that the delivery will be with them the next day. We apologise that these instructions were not completed this time, and we will pass this feedback onto the relevant people who manage this process. We hope that you’ll see fit to give us another chance.
Recenze produktu
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thanks for taking the time to leave your positive review. We're so pleased that you're happy with your Smokeless Coal No.5
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
