Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Chestertons Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/chestertons | Feefo

Zobrazení všech 478 recenzí

Důvěryhodný zákazník

4 years ago

Datum nákupu: 18/12/2020

Perfect service

Customer Service

Chestertons

4 years ago

Thank you for the five star review of your experience with Chestertons

Mr Chia

4 years ago

Datum nákupu: 26/01/2021

Co říká Mr Chia o Chestertons:

Too many departments I have to go through. In the old days the customer service was a lot better. The customer has only to deal with one person.

Customer Service

Chestertons

4 years ago

Thank you for taking the time to post a review.Apologies for any confusion.As your property is managed by Chestertons, please do speak with your property manager - Shruthi Purswani - in future for any of your queries.

Důvěryhodný zákazník

4 years ago

Datum nákupu: 23/01/2021

Very responsive and good communication, considerate agent who listened to the profile we were looking for

Customer Service

Chestertons

4 years ago

Thank you for the five star review of your experience with Chestertons, we are so pleased to have been able to help!

Ms Bibi

4 years ago

Datum nákupu: 01/12/2020

Co říká Ms Bibi o Chestertons:

They understand client need and they have very best agents like Emily in Canary Wharf branch .

Customer Service

Chestertons

4 years ago

Thank you for taking the time to review your experience with our Canary Wharf branch, we are so pleased to see the service from Emily was five stars!

Maksim

4 years ago

Datum nákupu: 29/01/2021

Co říká Maksim o Chestertons:

Great service and proactive position of the agent

Hi I want to say huge thank you to your real estate agent Jamie. Hi is super professional as he is looking to combining the landlord and tenant expectations to deliver the win-win resolution. I left...

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Customer Service

Chestertons

4 years ago

Thank you so much for the wonderful review of your experience with Jamie and Chestertons. We are so pleased to hear you are happy with your apartment.

Mr Sherno

4 years ago

Datum nákupu: 06/01/2021

Co říká Mr Sherno o Chestertons:

Ptchy. Many agents were excellent Tom Hayden of Hampstead was really helpful. Some others were ok. I would recommend Chestertons.

Důvěryhodný zákazník

4 years ago

Datum nákupu: 21/11/2020

Very passive viewing appointment - only answered questions asked, no information offered voluntarily. Didn’t disclose that my landlord doesn’t live in the UK which I’d consider an important piece of...

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Customer Service

Chestertons

4 years ago

Thank you for taking the time to post a review. We are sorry to hear your experience was not entirely satisfactory. A positive customer experience is really important to us, and therefore we urge you to get in touch – so we can discuss this matter with you further. Tom Hadley – tom.hadley@chestertons.com – Lettings Manager is happy to speak with you.

Důvěryhodný zákazník

4 years ago

Datum nákupu: 15/01/2021

Fantastic sales team, mediocre tenancy managers = 3.5/5 overall

Professional sales/negotiator team 5 stars, however, once you sign and they pass you over to tenancy managers/coordinators, the service level goes downhill.

Customer Service

Chestertons

4 years ago

Thank you for taking the time to post a review. A positive customer experience, at any stage of the process is our upmost priority. Therefore, if you have any additional feedback or details to share, please contact feefo@chestertons.com so we can look into this further.

Mr Taylor

Highgate

4 years ago

Datum nákupu: 30/11/2020

Co říká Mr Taylor o Chestertons:

Excellent service from James Courtney at the Hampstead branch who made things straightforward & easy throughout.

Customer Service

Chestertons

4 years ago

Thank you for reviewing your experience with Chestertons Hampstead, we are so pleased to see it was a five star experience!

Miss Maneta

4 years ago

Datum nákupu: 04/01/2021

Co říká Miss Maneta o Chestertons:

The best estate agents I have used!

Very responsive with the best properties in the market.

Customer Service

Chestertons

4 years ago

Thank you for taking the time to leave a review, we are so pleased to hear we are the best estate agents you have used!

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O Chestertons

Chestertons is the London and international residential property specialist. We know our business and our markets like no one else and every year help thousands of clients and customers buy, sell, let, rent and manage their homes and investments.

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020 3040 8240

10 Gillingham Street, Westminster, London, Greater London, SW1V 1HJ, United Kingdom

Proč věřit recenzím Feefo?