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Recenze společnosti Chestertons

Chestertons is the London and International residential property specialist.

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hodnocení za poslední rok

Chestertons již není aktivním zákazníkem Feefo
Zobrazení všech 478 recenzí
MB
Ms Browning
4 years ago
Datum nákupu: 06/01/2021
Co říká Ms Browning o Chestertons:
Very efficient and clear communication throughout. Made the process of letting my flat incredibly straightforward.
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Customer Service
Chestertons
4 years ago
Ms Browning - it is excellent to hear you had a positive experience of letting your flat through Chestertons. Thank you for taking the time to post a review. All the best.
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JE
Jeanette
London
4 years ago
Datum nákupu: 12/11/2020
Co říká Jeanette o Chestertons:
Finding the right property
Chestertons makes renting easy and hassle free. They respond to queries very quickly, all my concerns were readily answered and found the right property for me. They negotiated with the landlord and...

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Customer Service
Chestertons
4 years ago
Miss Descallar, thank you for the five star rating! A positive customer experience is our upmost priority, and therefore it is excellent to hear that Catriona and our team in Notting Hill made your experience of renting through Chestertons so positive.Please do not hesitate to get in touch if you have any queries in the future.All the best.
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Důvěryhodný zákazník
4 years ago
Datum nákupu: 30/11/2020
Careless approach to covid guidelines
Even though I did like the girl who showed us the apartment, the following of covid guidelines during our meeting to show us the apartment (which happened in November 2020 so just before the 3rd...

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Customer Service
Chestertons
4 years ago
Thank you for raising your concerns. Covid-19 safety procedures are something we take very seriously. This is being investigated internally, and we will be in touch with you soon.
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MK
Mr Kocheilas
4 years ago
Datum nákupu: 01/02/2021
Co říká Mr Kocheilas o Chestertons:
Stephanie Russo's personal interventions solved problems and made the stressful process of finding and closing an apartment smooth.
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Customer Service
Chestertons
4 years ago
Thank you for the five star rating! We have passed your comments on to Stephanie and the team - which has put a big smile on their faces. Please do get in touch if we can be of any further assistance.
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MS
Mrs Fletcher-Smith
Fulham London
4 years ago
Datum nákupu: 28/01/2021
Co říká Mrs Fletcher-Smith o Chestertons:
A new tenant found within one month
Chestertons managed to find us a new tenant within about 3 weeks, despite Covid restrictions. They were helpful and responsive throughout the process. The only thing I didn't like was their...

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Customer Service
Chestertons
4 years ago
Thank you for taking the time to post a review. Your feedback is important to us. It is wonderful to hear that our team in Battersea were able to assist you in such a timely manner! If you have any further comments on the Chestertons Connect portal - please contact feefo@chestertons.com
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Důvěryhodný zákazník
4 years ago
Datum nákupu: 30/01/2021
Managment agent not up to the expected quality. Improvement necessary.
While Giorgio from the sales team has been great, I am not very satisfied with Andrew Ogley's response timings and quality when it comes to the actual managment agent. For this collaboration to be...

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Customer Service
Chestertons
4 years ago
Thank you for taking the time to leave your comments. It is great to hear Giorgio has been of help to you, and sends his best regards to you.A positive customer experience is our upmost priority – and therefore we urge you to get in touch with Julia (email below), head of Property Management; so we can discuss the matter further. Your feedback is important to us.Julia.Lickley@chestertons.com
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Mr Piret
4 years ago
Datum nákupu: 20/11/2020
Co říká Mr Piret o Chestertons:
Nice staff, but should be more forward about the properties they manage
The sales lady who managed my request was very sweet and kind. She should have mentioned that Chesterstons had ongoing disputes with the landlord of the property I was about to rent. Disputes that...

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Customer Service
Chestertons
4 years ago
Thank you for posting a review. We are sorry to hear the service received was not completely satisfactory. Upon speaking with our team in Canary Wharf, we are aware that your landlord – who manages the property – had contacted you in regards to something which you have no control over. Apologies for any confusion. Our team is in discussion with your landlord, working to resolve any issues he may have. Marta, lettings negotiator - Marta.Kozlova@chestertons.com – would be more than happy to speak with you, to answer any queries. All the best.
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Důvěryhodný zákazník
4 years ago
Datum nákupu: 28/01/2021
Friendly, helpful people and Chesterton's organisation is really good.
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Customer Service
Chestertons
4 years ago
Thank you for the five star review!
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MA
Mr Vazquez Azpiri
4 years ago
Datum nákupu: 27/01/2021
Co říká Mr Vazquez Azpiri o Chestertons:
Chestertons is an excellent option
Chestertons service was very good, fast and cheap. Excellent option
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Customer Service
Chestertons
4 years ago
Thank you Mr Vazquez Azpiri for your five star review of Chestertons, this has been shared with the office. Many thanks
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MW
Mr Walker
4 years ago
Datum nákupu: 24/12/2020
Co říká Mr Walker o Chestertons:
appalling
pay money when its due
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Customer Service
Chestertons
4 years ago
Thank you for taking the time to leave a review. Having investigated with the branch, we are sorry to hear of the delay in you receiving funds. As the tenant moved out on Christmas Eve, and our branches were closed until New Year this meant a delay in the process. We will of course take your comments on board going forward, and make all of our landlords aware of the timeframes involved with shutting a file and transferring rent, especially around holidays. Please do not hesitate to get in touch with our local team in South Kensington, if you have any other queries. Cory, Lettings Director - would be more than happy to speak with you – cory.mcnally@chestertons.com
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O Chestertons
Chestertons is the London and international residential property specialist. We know our business and our markets like no one else and every year help thousands of clients and customers buy, sell, let, rent and manage their homes and investments.
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10 Gillingham Street, Westminster, London, Greater London, SW1V 1HJ, United Kingdom
Proč věřit recenzím Feefo?

O Chestertons
Chestertons is the London and international residential property specialist. We know our business and our markets like no one else and every year help thousands of clients and customers buy, sell, let, rent and manage their homes and investments.