Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze ChairOffice

Důvěryhodný zákazník

10 years ago

I emailed to ask if it was possible to have the chair delivered assembled and was…

I emailed to ask if it was possible to have the chair delivered assembled and was told it was not supplied unassembled. However when it arrived it was in pieces and we had to assemble it ourselves...

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ChairOffice

10 years ago

Thank you for your review. I think maybe you may have misundestood us as this chair has never been able to be dispatched assembled. We have a clear drop down box on the site for assembled chairs and also at the bottom of the page it states that the chair is self assembly but I apologise if this was not clear. Jamie Welch

Recenze produktu

Datum nákupu: 18/10/2015

0

Důvěryhodný zákazník

10 years ago

Prompt and excellent service.

Recenze produktu

Datum nákupu: 19/10/2015

0

Důvěryhodný zákazník

10 years ago

a good quick service

Recenze produktu

Datum nákupu: 09/10/2015

0

Důvěryhodný zákazník

10 years ago

Quick reply to my query and excellent customer service

Recenze produktu

Datum nákupu: 30/09/2015

0

Důvěryhodný zákazník

10 years ago

had to call twice with issues with the delivery

ChairOffice

10 years ago

Thank you for your review and please accept our apologies. Our supplier has had a batch in that they have now pulled from the stock as they were incorrectly packaged. Please accept my apologies as this is not how we normally operate but glad we got is sorted for you in the end. Jamie Welch

Recenze produktu

Datum nákupu: 13/10/2015

0

Důvěryhodný zákazník

10 years ago

didn't get any info regarding when delivery would be, so I called after a while,…

didn't get any info regarding when delivery would be, so I called after a while, oh yes, we will send it out tomorrow, chair was delivered but damaged, they collected it, but had no more stock,...

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ChairOffice

10 years ago

Thank you for your review and I have to admit that this is not acceptable. We had a problem with a container being delayed but you should have been kept informed and I will be speaking to the line manager in question regarding this. As discussed I will send the chair when in fully assembled for you. Please accept our apologies. Jamie Welch

Datum nákupu: 15/10/2015

0

Důvěryhodný zákazník

10 years ago

Good company

Recenze produktu

Datum nákupu: 08/10/2015

0

Důvěryhodný zákazník

10 years ago

reasonable delivery time. decent communication. I contacted them with regards to the fitting of the…

reasonable delivery time. decent communication. I contacted them with regards to the fitting of the arms and they explained the reason they are not a fixed part of the frame.

ChairOffice

10 years ago

Thank you for your review and I have to say that this is the only way that the arm is able to fit on this chair and we sell in excess of 2000 per month and have not experienced this before. As discussed should you ever have a issue with this we will always find a remedy for you. Jamie Welch

Recenze produktu

Datum nákupu: 12/10/2015

0

Důvěryhodný zákazník

10 years ago

They are always very helpful and the chairs arrive the next day as promised.

ChairOffice

10 years ago

Thank you for your review and I am so pleased that you find us to always be helpful. Jamie Welch

Recenze produktu

Datum nákupu: 18/10/2015

0

Důvěryhodný zákazník

10 years ago

Handle was broken when the chair was received. Emailed the company and the whole unit…

Handle was broken when the chair was received. Emailed the company and the whole unit was replaced the next day. Couldn't fault the service.

ChairOffice

10 years ago

Thank you for your review and I am pleased to see you could not fault our service and although the lever was broken when delivered this was the replaced immediately. Jamie Welch

Recenze produktu

Datum nákupu: 16/10/2015

0

Recenze společnosti ChairOffice

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Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?