Recenze společnosti The Carparison Group

Good morning, thank you so much for the wonderful 5* review! We are delighted that we could get your vehicle to you so quickly and we hope it's treating you well. Wishing you many happy miles in your fantastic new Tesla :-) Best wishes, Jasmine

Thank you for your 3* feedback Gemma. The delivery is handled by a third-party provider and is outside of our direct control, however, we completely understand that this does not excuse the lack of communication you experienced from them. Up until the delivery day, everything from our Carparison team appears to be on track with a short lead time so it is sad to hear the handover did not meet the standard we aim to uphold. I have sent you an email directly regarding the car not being cleaned prior. This is certainly not the experience we want for our customers and we’ll be passing your feedback to the relevant parties to ensure it’s taken seriously and improvements are made. Enjoy your new Peugeot!😊

Thank you for your 4* feedback Thomas. We are pleased to hear you found the leasing process easy and our team at Carparison were efficient in keeping contact clear & concise for you. With regards to the delivery fee, unfortunately this was out of our hands. The dealers use transport companies who have self-employed employees who will do their upmost to keep the car in good condition, valet it before delivery and drive from different locations across the UK so the £135 delivery helps to cover fuel and the services provided as well as the delivery drivers time. After reviewing your account, it seems it only took under 3 weeks for you to receive your car which is brilliant! I hope you enjoy your new car and have many happy trips. 😊

Thank you for leaving this great review, I'm so pleased you had a good experience with us! I'm glad delivery went well and I hope you're enjoying the car. If you need anything in the future, please do get in touch. Best wishes, Lauren.

Hi David, thank you so much for your wonderful 5* review, we are delighted that we could get you a great vehicle at a great price. Wishing you many happy miles in your fantastic new Peugeot! Best wishes, Jasmine

Thank you so much for your 4* feedback, your kind words are much appreciated and will be passed onto the Customer Experience team. We are glad the process was made clear and you were given full support through the journey, I can see it took less than a month for your new car to be on your driveway! All the best with your new car. :)

Good morning Gary, thank you so much for your kind 5* review, we appreciate you taking the time to leave your feedback and we hope you're enjoying your wonderful new Tesla! Best wishes, Jasmine

Thank you for your 4* feedback John, sorry to hear you weren't given a proper tutorial on how the car works, I will pass this feedback on to the relevant company. Also for receiving your Model 3 with some scratches, I have sent you an email to help you get this rectified with your local Tesla centre! It's amazing to hear we got the car to you within 4 weeks and you found the process easy. Enjoy being part of the EV community :)

Thank you for leaving this lovely review Geoffrey, I'm so pleased you had a good experience with us. I hope the car is treating you well! Have a great weekend - all the best, Lauren.