Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

CaminoWays.com Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Good service but....

The Camino ways People were great and attentive. I just didn't like how far away and empty the hotels were. I missed the interaction with other pilgrims. My suitcase was damaged as well by the...

Přečíst další

The CaminoWays.com Team

CaminoWays.com

7 years ago

Dear pilgrim,

Thank you for your review. We are sorry to hear that you were not happy with the accommodation booked for you. A member of our customer care team will be in touch to discuss this and your luggage with you. Kind regards from the team.

Recenze produktu

Datum nákupu: 30/06/2018

0

TC

Trusted Customer

Ověřeno Feefo

8 years ago

Co říká Trusted Customer o CaminoWays.com:

I would absolutely recommend Camino Ways and would also book through them in the future. They made my holiday stress free and were very efficient.

The CaminoWays.com Team

CaminoWays.com

7 years ago

Hi Barbara,

Many thanks for your lovely feedback. We are delighted to hear that you enjoyed your Camino experience. We are looking forward to work with you again.

Kind regards, CaminoWays team.

Recenze produktu

Datum nákupu: 09/06/2018

0

TC

Trusted Customer

Ověřeno Feefo

Dunboyne

8 years ago

Co říká Trusted Customer o CaminoWays.com:

Very efficient company

We had such a posative trip doing the Portuguese Camino. Even when our flight had to be diverted to Santiago as we couldnt land in Vigo, Camino Ways were ontop of out transport and we were bused to...

Přečíst další

The CaminoWays.com Team

CaminoWays.com

7 years ago

Hi Teresa,

We are delighted to hear you enjoyed the Camino experience. Thank you so much for sharing your lovely review.

Best regards, CaminoWays.com team

Datum nákupu: 07/06/2018

0

TC

Trusted Customer

Ověřeno Feefo

8 years ago

Co říká Trusted Customer o CaminoWays.com:

Will Use Camino Ways again.

Overall, CaminoWays was excellent. Very nice customer service, responsive and available. I would definitely use CaminoWays again. The primary issue I had was the estimated distances on the map were...

Přečíst další

The CaminoWays.com Team

CaminoWays.com

7 years ago

Hi Elizabeth,

Thank you for your review, we appreciate that you took the time to offer us detail about your trip. We are glad that you enjoyed your trip.

We have passed on your feedback regarding the maps and notes to our product team who will look into it. With regard to the accommodation in Lallin our reservation team is going to visit the accommodation soon and well take into account your feedback.

We are looking forward to working with you again.

Kind regards from the team.

Recenze produktu

Datum nákupu: 06/06/2018

0

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

They were great....until the last two days

We were very pleased with the initial plans. We worked with Juanma, and customized a tour, and were delighted with his assistance. We had no problems with our accommodations or with our baggage...

Přečíst další

The CaminoWays.com Team

CaminoWays.com

7 years ago

Hi Pilgrims,

Many thanks for your detailed feedback. Our group department will be in contact with you regarding the tour.

Regards

Recenze produktu

Datum nákupu: 05/06/2018

0

TC

Trusted Customer

Ověřeno Feefo

Poughkeepsie, NY USA

8 years ago

Co říká Trusted Customer o CaminoWays.com:

You can rely on CaminoWays to show you the way!

From the beginning of my search, Camino Ways responded promptly to my email queries - I would send a note in the evening (EST in US) and when I woke there would be a response. Information was clear...

Přečíst další

The CaminoWays.com Team

CaminoWays.com

7 years ago

Hello Mary,

Thank you very much for the feedback. We are very happy to hear that you enjoyed your experience on the French Way last 100km guided tour. It is great to know that you found the accommodation vouchers and maps useful. How wonderful that you are all maintaining contact even after you have finished.

We appreciate your kind comments!

Best wishes from all of us at Caminoways!

Recenze produktu

Datum nákupu: 09/06/2018

0

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

The service was outstanding. The trip went smoothly according to my accommodation itinerary. However, I have to purchase an en-route app in order to provide detail of the route. It would be...

Přečíst další

The CaminoWays.com Team

CaminoWays.com

7 years ago

Thank you for your comments!

We really appreciate it. We are glad that you enjoyed the level of service and that everything worked out well.

We will take the suggestion for the route app on board.

Thank you for taking the time to give us this feedback.

All the best,

The Caminoways team

Datum nákupu: 17/06/2018

0

TC

Trusted Customer

Ověřeno Feefo

Toronto, Canada

8 years ago

Co říká Trusted Customer o CaminoWays.com:

Best trip by myself!

It was very well organized. We received briefing of the day's schedule every morning. The meals were good and plentiful. After the first couple of times, we asked for a choice of food and was...

Přečíst další

The Team

CaminoWays.com

7 years ago

Hi Lucy,

Thanks a million for taking the time to give us your feedback, we really appreciate it! I'm sorry to hear that you weren't quite happy with the bed, a member of our customer care team will get in touch with you to look into this matter with you.

All the best, CaminoWays.

Recenze produktu

Datum nákupu: 09/06/2018

0

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

CaminoWays took excellent care of me, I never had a worry

CaminoWays attention to detail and top quality hotels made my trip one of the best I've ever taken. They took excellent care of me.

The Team

CaminoWays.com

7 years ago

Hello dearest Pilgrim,

Your lovely words are much appreciated by everyone in our team! Thank you very much for taking the time to give us your thoughts. Please do let us know if you would be interested in another Camino with us and we would be delighted to help you out with this.

All the best from the CaminoWays Customer Care team.

Recenze produktu

Datum nákupu: 02/06/2018

0

TC

Trusted Customer

Ověřeno Feefo

Victor Harbor, South Australia, 5266 Australia

8 years ago

Co říká Trusted Customer o CaminoWays.com:

Your planning added to an enjoyable experience

Organisation good, with all accommodation booked in advance We like to have accommodation pre-paid, helps to get away on walk in morning Bags always at next place when we wanted them

The Team

CaminoWays.com

7 years ago

Hello Ian,

We very much appreciate you taking the time to leave us your lovely feedback. Our team is delighted to have been of service for you and we would love to have you again should you decide to explore the other Caminos with us.

With warmest wishes, the CaminoWays Customer Care team.

Datum nákupu: 01/06/2018

0

Recenze společnosti CaminoWays.com

walkingVíce recenzí pro tento výrobek (296)Prohlédnout si stránku výrobkuWalking was amazing! It was a greart experience overall

walkingVíce recenzí pro tento výrobek (296)Prohlédnout si stránku výrobkuI thought it was great value for money as everything was booked for me and it made my trip so much more enjoyable.

walkingVíce recenzí pro tento výrobek (296)Prohlédnout si stránku výrobkuvery good value for the service and the overall trip.

walkingVíce recenzí pro tento výrobek (296)Prohlédnout si stránku výrobkuWe loved the walk along the Camino! We took 13 people from our church and would do it all over again!

walkingVíce recenzí pro tento výrobek (296)Prohlédnout si stránku výrobkuThis was well worth the cost - the experience was great, all details were handled and at a reasonable price. Appreciated the ability to have my own room after a long day of walking to rest and...Přečíst další

walkingVíce recenzí pro tento výrobek (296)Prohlédnout si stránku výrobkuWell planned and even I am by myself, I was not alone. We were a group of 16, and everyone was in the somewhat same age group. So we were comfortable with our pace.

walkingVíce recenzí pro tento výrobek (296)Prohlédnout si stránku výrobkuGreat quality hotels, always a wonderful attention to detail from the staff at CaminoWays

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?