Just completed a 120km walk along the Camino Way to Santiago de Compostela. This company organised the luggage transfers and accommodation and did a terrific job. Luggage was transferred each day to...
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The Team
CaminoWays.com
7 years ago
Hello Anthony,
It's great to hear from you, and we're delighted that your Camino was such a rewarding journey. It was a pleasure to be a part of your Camino experience and book all the necessary services for you. Our products team is currently revising our route notes to add alternative, scenic re-routes for our clients which I hope will be of interest! Should you wish to book with us again we would love to work with you once more.
Dealing with the team at Camino Ways added to the wonderful experience of my Camino, from the web chats which were very informative , to our wonderful guide Manuel who made the journey one to...
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The Team
CaminoWays.com
7 years ago
Hi Cathy,
We hope your journey back home after the Guided Tour was a safe and comfortable one! We're delighted to hear that you enjoyed this trip with us, and we will make sure to pass your kind feedback to Manuel directly. Let's hope that you made some good memories, and photos also, while on the route, and should you wish to go back and try another Guided Tour, we would love to hear from you.
Organisation excellent, taxis, accommodation and very good information beforehand.
One or two comments. Directions to hotels, not co-ordinated to walking route eg. Cee. Maps- different scales....
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The Team
CaminoWays.com
7 years ago
Hi Anne,
Thank you very much for taking the time to leave us your feedback, along with the star rating. We hope that you enjoyed the Finisterre Way overall, and we will most definitely pass your comments onto our products team, who are in the process of reviewing our walking notes and maps. We are looking to improve those as much as we possibly can, therefore your feedback is appreciated.
Wishing you all the best, the CaminoWays team.
Datum nákupu: 07/09/2018
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Důvěryhodný zákazník
Ověřeno Feefo
7 years ago
We had an incredible experience with CaminoWays and enjoyed every moment of our trip. We had all the information we needed and didn't have to worry about anything. Fantastic accommodation, our bags...
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The Team
CaminoWays.com
7 years ago
Hello Pilgrim,
We hope you are keeping well and in good spirits since finishing your trip with us. Our team is delighted to be a part of the Camino organisation with our clients, and especially when the accommodations and additional services are enjoyed to the fullest on top of the trail and its sights! Should you be interested in another Camino with us, our Travel Specialists team would be happy to hear from you.
Route description generally good but it would help to give clearer warning about the poor signage between San Giminiano and Colle val D'Elsa 9+10 on the guide. Here 'in front of you' rather than 'to...
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The Team
CaminoWays.com
7 years ago
Hello Jonathan,
We're grateful that you took the time to leave us your feedback, and kind star rating. Although we realise that you enjoyed the trip overall, our Customer Care team will be in touch with you to discuss possible improvement options for the troubles you faced on the Camino.
Wonderful, professional and friendly service. Trip was perfect from start to finish. Would highly recommend.
The Team
CaminoWays.com
7 years ago
Dear Pilgrim,
Both myself and the team are delighted that your trip was a successful one, and we're glad that the accommodations and extra services included in your booking all came together without a hitch! We hope you had good weather on the route, and some pleasant fellow pilgrims. Should you be interested in another Camino with us, we would be delighted to hear from you!
This is the second time we have booked with Camino Ways, the first experience was poor but the company have redeemed themselves and the service was brilliant. There was only one accommodation where...
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The Team
CaminoWays.com
7 years ago
Hello Susan,
Both Ciara and our team were happy to assist you while you inquired and booked the Winter Camino with us! We hope that your journey back home afterwards was a safe and comfortable one, while also filled with good memories from the route. We're sorry to hear that the hotel in Lalin was not satisfactory; we will of course follow up on this and aim to improve our services as much as possible, so that if another Camino is of interest for you, it will be one you enjoy fully.
Wishing you all the best, the CaminoWays team.
The Team
CaminoWays.com
7 years ago
Hello Susan,
Just to follow up, apologies, we realised you completed the Via de la Plata. We hope this trip was a good one!
Recenze produktu
Datum nákupu: 10/09/2018
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TC
Trusted Customer
Ověřeno Feefo
Johannesburg
7 years ago
Co říká Trusted Customer o CaminoWays.com:
All the admin was very efficient. The hotels along the route were comfortable. The group was a bit too big for the guide to handle also his English was poor.
The Team
CaminoWays.com
7 years ago
Dear Judith,
Thank you very much for leaving us your kind feedback, and star rating. It's great to hear that you enjoyed working with us during the booking process. However, we're sorry to hear that the guide was overwhelmed with the group size; we are currently revising the number of guides included in each tour, and we are also working to ensure each guide is friendly, approachable and knowledgeable.
All the best, the CaminoWays team.
Datum nákupu: 01/09/2018
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TC
Trusted Customer
Ověřeno Feefo
7 years ago
Co říká Trusted Customer o CaminoWays.com:
All of our accommodation was great. Simple, clean and good hospitality. Felt like we were true pilgrims without having to worry about finding a place to sleep or dealing with dormitory life in the...
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The Team
CaminoWays.com
7 years ago
Hi Carrie,
We're delighted to hear that your Camino was a success, and a hassle-free experience with the luggage transfers and the variety of accommodations we work with along the route. It was a pleasure to be a part of your Camino journey, and should you be interested in another adventure with us, we would love to help you organise it.
The bike equipment and set-up were excellent. The luggage transfers were always well-handled and always waiting for us when we arrived. The hotels were always spotlessly clean, though they were not...
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The Team
CaminoWays.com
7 years ago
Dear Pilgrim,
Thank you very much for taking the time to leave us your feedback. It's great to hear that your cycling trip has been enjoyable, which included additional services like luggage transfer and evening meals. We have passed your kind words to Mario, who was delighted to hear of your Camino and enjoyed working with you throughout the booking process. We're sorry to hear however that the 24/7 assistance line did not meet the expectations; we have discussed this with our manager and we will ensure to improve the telephone line from here.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!