Yes, thank you for your e mail. The reason I rated the service 5 stars, was that I felt well supported, the trip was organised, i went on a self guided Camino. Accommodation was always clean and...
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The Team
CaminoWays.com
7 years ago
Hello Amanda,
We hope you have been keeping well since you finished your Camino, and it's a pleasure to hear that the trip was a positive experience! It is a priority for our team to ensure that each client's trip is as satisfactory as possible, and we're glad to hear that the accommodations, the travel documents and the meals provided were enjoyable! We would love to work with you again in the possible future on a new potential trip!
Excellent response when my flight was cancelled. Reacted immediately to reschedule my holiday.
The Team
CaminoWays.com
7 years ago
Hello Peter,
Our team is happy to hear from you! Our team is glad that you enjoyed your holidays with us and the Camino was a positive experience. It was a pleasure to be a part of your Camino trip, booking the relevant accommodations and services, and we were more than happy to help you accommodate the flights! Should another trip with us be of interest don't hesitate to get in touch!
All the best, the CaminoWays team.
Recenze produktu
Datum nákupu: 01/10/2018
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TC
Trusted Customer
Ověřeno Feefo
7 years ago
Co říká Trusted Customer o CaminoWays.com:
Oh my goodness it was amazing the guides Martin & Ada were wonderful.... the whole trip was wonderful except the Tapas... very dissappointing...
The Team
CaminoWays.com
7 years ago
Hello Margaret,
Thank you very much for your star rating and kind words! It's great to hear that your trip was a positive experience. We're sorry to hear that you did not enjoy the Tapas Tour; a member of our Customer Care team will be in touch with you shortly to discuss this with you in order to implement the best improvement.
Communication was great ahead of the trip in the planning stage and we had to use the helpline in Spain and they were very helpful.
The Team
CaminoWays.com
7 years ago
Hello Anya,
Thank you very much for taking the time to leave us your feedback, we're delighted to hear from you! We were more than happy to help you out during the booking process, and as well while you were already on the route. We hope you had the chance the explore the local areas on the Camino along with their customs, cuisine and sights! We would love to hear from you once more if another trip would be of interest.
All the best, the CaminoWays team.
Recenze produktu
Datum nákupu: 06/10/2018
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Důvěryhodný zákazník
Ověřeno Feefo
7 years ago
The upmark on The hotels is very steep if booked through you. Viterbo hotel on booking. Com is half The price. The room was on street side and very noisy.
One hotel dinner was not provided. The...
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The Team
CaminoWays.com
7 years ago
Dear Pilgrim,
We hope you are keeping well, and we're sorry to hear that your Via Francigena trip was not satisfactory. A member of our Customer Care team would be more than happy to get in touch with you shortly to discuss your experience.
CHRISTINA WAS PARTICULARLY HELPFUL IN SENDING ME SCANNED COPIES OF MY ROUTE AFTER I LOST MY GUIDEBOOK AND OTHER NECESSARY INFORMATION. HER REPLIES TO THE INQUIRIES WAS ALWAYS PROMPT AND HELPFUL
The Team
CaminoWays.com
7 years ago
Dear Susan,
Thank you very much for submitting your feedback! We're glad to hear that you enjoyed the accommodations arranged for your booking. We aim to provide the best service possible and we will most certainly pass your kind words to Christina, who no doubt will be delighted to hear from you. Should another Camino trip be of interest don't hesitate to contact us!
Camino ways earned this five rating from our small group of seniors. They crossed all the "T's" and dotted all of the "I's" They fulfilled all of my requests and answered all my questions. Our hotels...
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The Team
CaminoWays.com
7 years ago
Hello Michael,
Our team is overjoyed to hear from you and your group! We hope your journey back home after the Camino was a safe and comfortable one. We're delighted that the Camino was a success for you all; it was a pleasure being a part of your journey, and we were more than happy to help out with the accommodations and transfers. If another trip would be of interest, we would love to be of assistance to create the best-suited itinerary for everyone.
Well organised experience on the Camino. Not having to worry about accommodation and bags was an added bonus.
The Team
CaminoWays.com
7 years ago
Dear Pilgrim,
Welcome home from the routes of the Camino, and we hope you are resting up after the trip! It's great to hear that the Camino was an enjoyable experience for you, and that you liked the accommodations along the route. We hope you have some great photos from the route, and great memories too!
Good choice of accommodation
Great baggage transfer arrangements and contact set up
Good information on the route
The Team
CaminoWays.com
7 years ago
Dear Pilgrim,
Thank you for your feedback, and your generous star rating! Our team is very appreciative of your kind words, and it was a pleasure being part of your Camino trip with you, booking the accommodations and luggage transfers. We hope that our directions along with the markers on the route proved useful, and we would be happy to help should you have any questions about other trips!
Everything went very smoothly, no hiccups. Maps were accurate, lodging was great, and the luggage transfers went off without a hitch.
The Team
CaminoWays.com
7 years ago
Dear Felicia,
Thank you very much for taking the time to leave us your feedback - it is much appreciated. We're delighted to hear that you enjoyed the Camino with our arrangements and we will most certainly pass your kind words onto our colleagues who composed your walking directions and booked your services. For now we hope you are resting after the trip, but in the possible future our Travel Specialist team would be happy to assist if another Camino would be of interest.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!