Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

CaminoWays.com Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

We found the staff at HQ to be friendly, informative and reassuring.

Recenze produktu

Datum nákupu: 02/09/2013

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Always had a very prompt reply to any requests or enquires

Recenze produktu

Datum nákupu: 20/09/2013

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Very friendly and knowledgeable staff

Recenze produktu

Datum nákupu: 20/09/2013

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

CW responded with promptness and patience to the various changes to my requirements before our…

CW responded with promptness and patience to the various changes to my requirements before our final itinerary.

Recenze produktu

Datum nákupu: 06/09/2013

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

The booking was easy and well organised by the people in the office who were…

The booking was easy and well organised by the people in the office who were easy to contact and friendly.

Recenze produktu

Datum nákupu: 20/09/2013

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Though response to emails was excellent, the booking of requested hotels was poor.

CaminoWays.com

12 years ago

Thank you for your feedback, Wendy. As with all reservations booking of hotels are subject to availability. We are happy to contact a requested hotel to make a booking however if we are informed they do not have availability on the requested dates we must make alternative arrangements. When stays in country cottages are arranged we offer a free pick up from the town and also a transfer back after breakfast the next day and as such there should not have been reason to take a taxi. If you wish to discuss this matter further please do not hesitate to contact us. Kind Regards Maria, CaminoWays.com

Recenze produktu

Datum nákupu: 28/09/2013

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Excellent and friendly and very flexible Stephanie

Recenze produktu

Datum nákupu: 21/09/2013

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

All arrangements were well executed with the exception as below. Less than impressed with Complejo la…

All arrangements were well executed with the exception as below. Less than impressed with Complejo la Cabana 3 The food at dinner was very poor and the place generally would only appeal to teenagers...

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CaminoWays.com

12 years ago

Thank you for your feedback, Shireen. We are disappointed to hear you did not enjoy your stay at La Cabana as this is our first choice hotel in Palas do Rei and typically receives very good feedback. We will make our reservations team aware of these comments. Kind Regards Maria, CaminoWays.com

Recenze produktu

Datum nákupu: 31/08/2013

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Excellent service throughout booking process Karen

Recenze produktu

Datum nákupu: 27/09/2013

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Dealt with too many staff members - queries would be answered eventually by someone else…

Dealt with too many staff members - queries would be answered eventually by someone else - initial service provided was suddenly unavailable etc

CaminoWays.com

12 years ago

Thank you for your feedback, Amanda. As we are a small team it is true that one may speak to different agents at different times. All agents are aware of bookings and have a full history of same available. We are unsure what you mean by the service being suddenly unavailable however if you wish to discuss this further please do not hesitate to contact us. We are concerned about the mention of bed bugs as this has not been an issue with our hotels. We would appreciate if you could send us an email so we can learn more on this and act on it. Kind Regards Maria, CaminoWays.com

Recenze produktu

Datum nákupu: 01/09/2013

0

Recenze společnosti CaminoWays.com

Cycling ToursVíce recenzí pro tento výrobek (90)Prohlédnout si stránku výrobkuA most satisfying and rewarding experience would be an understatement. It was simply fantastic! Buen Camino

Walking ToursVíce recenzí pro tento výrobek (90)Prohlédnout si stránku výrobkuWe had a wonderful time and all the arrangements worked like a dream

Walking ToursVíce recenzí pro tento výrobek (65)Prohlédnout si stránku výrobkuGreat guide, good transfers, one hotel of poor quality but otherwise an extremely enjoyable experience

Walking ToursVíce recenzí pro tento výrobek (65)Prohlédnout si stránku výrobkuI really enjoyed the holiday. The guide was very helpfula and the hotels were just right.

Walking ToursVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuIt was excellent - very well organized - nice hotels and the luggage service very efficient. We particularly liked the hotel at Roncevalles Stephanie

Walking ToursVíce recenzí pro tento výrobek (175)Prohlédnout si stránku výrobkuInteresting but feel milestones along the way could do with some revisions as they were far from accurate. A good GPS would improve accuracy.

Walking ToursVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuWe had the best of time. Everything ran very smoothly & we can't wait to walk the next stage. THANKYOU camino ways! Karen

Cycling ToursVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAccommodation was very sub-standard - double bed requested as a couple but only single beds provided, bed bugs present in two locations

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?