Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

CaminoWays.com Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Flawless, professional and straight forward from start to finish. Right information, right advice and friendly…

Flawless, professional and straight forward from start to finish. Right information, right advice and friendly staff. Will see you next year!

Recenze produktu

Datum nákupu: 30/05/2014

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

The booking process was fine , but the so called assistance is a joke. The booking…

The booking process was fine , but the so called assistance is a joke. The booking process went well and we arrived in Spain expecting just minor hiccups. Our bikes hire of which was arranged via...

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CaminoWays.com

12 years ago

Thank you for your feedback, I believe our sales manager has been in contact directly and the issues have been addressed and the issue with the bike has been compensated for. We did note from previous correspondence that you enjoyed your trip overall and we hope to be able to help again in the future. Kindest Regards Maria, CaminoWays.com

Recenze produktu

Datum nákupu: 09/05/2014

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

The staff had been very helpful and answered all my questions. I felt that they…

The staff had been very helpful and answered all my questions. I felt that they made sure that we will have a wonderful Camino experience, which we did. When we reached Santiago de Compostela, and...

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Recenze produktu

Datum nákupu: 09/05/2014

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

There was confusion regarding the itinerary that caused me to be agravatd and take time…

There was confusion regarding the itinerary that caused me to be agravatd and take time to correct. It seemed I got different people each time I called.

CaminoWays.com

12 years ago

thank you for your feedback. As we tailor all itineraries it can often take a couple of drafts before establishing the exact itinerary and best suited requirements for the client. We are a small team and we all work closely together, so all members of staff have knowledge of each booking. We are delighted to hear you had a great holiday and enjoyed the trip. Kindest Regards Richard, CaminoWays.com

Recenze produktu

Datum nákupu: 16/05/2014

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

maps were generally good but could be more detailed as on some routes was not…

maps were generally good but could be more detailed as on some routes was not clear where one path ended and whether where to turn, had to rely on other pilgrams. also maps not totally accurate on...

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Recenze produktu

Datum nákupu: 16/05/2014

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Efficient and very helpful.

Recenze produktu

Datum nákupu: 30/04/2014

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

WANTED TO DO THIS WALK FOR OVER 23 YEARS AND FROM LANDING IN SANTIAGO AFTER…

WANTED TO DO THIS WALK FOR OVER 23 YEARS AND FROM LANDING IN SANTIAGO AFTER TRAVELLING FROM 4.15AM TO UNDERTAKE THIS MUCH AWAITED ADVENTURE I WAS BITTERLY DISAPPOINTED THAT THE A/PORT TRANSFER WAS...

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CaminoWays.com

12 years ago

Thank you for your feedback. Out taxi transfers for guided tours are scheduled to depart the airport at 4pm. Due to the fact that you arrived later, the taxi transfer had already departed and we'd like to apologise for any confusion caused. The cost of taking a separate taxi has now been refunded. We are glad to hear you had a nice trip, overall. Kindest Regards Richard, CaminoWays.com

Recenze produktu

Datum nákupu: 30/05/2014

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Very efficient service.

Recenze produktu

Datum nákupu: 08/05/2014

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Camino Ways was responsive and efficient in booking our trip.

Recenze produktu

Datum nákupu: 22/05/2014

0

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

staff were very helpful and friendly which is normal considering that they are Irish-Slainte

Recenze produktu

Datum nákupu: 05/05/2014

0

Recenze společnosti CaminoWays.com

Walking ToursVíce recenzí pro tento výrobek (175)Prohlédnout si stránku výrobkuAccommodation, walking notes and maps were detailed and very helpful.

Walking ToursVíce recenzí pro tento výrobek (65)Prohlédnout si stránku výrobkuThe hotels are beyond my expectations. The walking guides were very helpful. When we reached Santiago de Compostela, and saw the Cathedral, all the pains of walking are worth it. Thank you for...Přečíst další

Walking ToursVíce recenzí pro tento výrobek (175)Prohlédnout si stránku výrobkuOverall, it was a good experience. The communication, once we got past the booking was good and the places we stayed were good to excellent.

Walking ToursVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Walking ToursVíce recenzí pro tento výrobek (90)Prohlédnout si stránku výrobkuReally enjoyed the whole experience!

Walking ToursVíce recenzí pro tento výrobek (65)Prohlédnout si stránku výrobkuDESPITE THE TERRIBLE START, I DID ENJOY ALL OF THE HOTEL ACCOMM. THE FOOD WAS EXCELLECT QUALITY, THE STAFF IN ALL THE HOTELS VERY HELPFUL AND FRIENDLY. THE WALK WAS VERY BUSY, THE GROUP I WAS...Přečíst další

Walking ToursVíce recenzí pro tento výrobek (27)Prohlédnout si stránku výrobkuGreat walk through beautiful countryside and a well organised travel experience.

Walking ToursVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe trip was great. Directions given for each day's walk are virtually impossible to follow. Trail was well marked and directions should be more general with specifics at big decision points....Přečíst další

Walking ToursVíce recenzí pro tento výrobek (175)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?