Recenze společnosti CaminoWays.com

Thank you for your feedback, we are disappointed to hear you didn't feel our assistance number was helpful. If you wish to elaborate on this matter in relation to the hotel reception, please don't hesitate to email our customer care department at info@caminoways.com. We are constantly working hard to improve our services so your feedback is much appreciated. In relation to the directions to the starting point, our walking notes include a landmark in the town where you can join the route. Kindest Regards Maria, CaminoWays.com

Thank you so much for your feedback. We are delighted to hear you had a great holiday on the Camino. Each of our trips include an 'access' tab (on our website) showing how to get to the starting points for each section. We have also written a comprehensive article about cycling holidays and how it works to help all future travellers. Overall we find the specific guidebook for cyclists is the best resource available. Thank you so much for travelling with us and hope to hear from you again in the future. Kindest Regards Maria, CaminoWays.com

Thank you for your comments. We always send the passports and luggage tags by post, while the vouchers and remaining information is sent by email to be downloaded. Bearing this in mind, we are unsure why you might have not received your passports by post. In relation to the hotels, we always book the best available hotels on the dates. By booking 6 months in advance there is always a better chance of securing rooms in our first choices. However, at busy periods, the hotels might be already booked well in advance. We hope you enjoyed your Camino experience overall. Thank you for travelling with us. Kindest Regards Maria, CaminoWays.com