Excellent arrangements. Quality of accomodation very good, although as can be expected variable. Daily distances (at age 69) should not be more than 25 km. will certainly recommend CW.
We found the information we were looking for on the internet and made a phone call to speak with a Camino Ways representative prior to purchasing our Camino Ways travel package. We are very pleased...
The team were patient and knowledgeable and able to adapt to my requests for additions or alterations. The organisation of the week's walking could not be faulted. I think they do need to carry out...
Whilst we had an excellent guide who was very helpful in all aspects there was no spiritual guidance or historical information which was a disappointment.
Yes i would (have) recommended, although maybe they are overpriced.
Recenze produktu
Datum nákupu: 02/09/2015
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Would describe the service as adequate but expensive.
Disappointed that the company made absolutely no contact with me once the trip was fully paid for and found one of their 'Help' assistants (male)...
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Jenny
CaminoWays.com
10 years ago
Dear Paddy
We are disappointed to hear you weren't happy with the service, as we have a dedicated customer care team always happy to help with any queries ahead and during the trip. I can see in your booking that all your information, documents and a before-travel email were sent within a few days after your payment. Please let us know if you would like to share any further feedback following your trip.
Důvěryhodný zákazník
10 years ago
Jenny,
I have described the service as adequate and I think that is a fair assessment. My initial contacts with your company were pleasant and helpful but I had a less than satisfactory conversation with a male staff member on the matter of information on getting from Bilbao Airport to Pamplona.
Secondly, I was provided with no maps or walking notes for the final three days, i.e from Burgos to Fromiesta.
Finally, the accommodation in San Juan de Ortega was an absolute disgrace and run by an unkempt ignorant man. I had a shower there and booked out immediately afterwards. For the sake of reputation of your company and in the interest of your customers you should never book anyone into this place.
Having said all of that, I enjoyed the trip and found the arrangements made by your company to be good. I would suggest, however, that you ask each client to complete a questionnaire afterwards.
excellent & friendly service super holiday
accommodation basic but more than adequate
maps could have been better not always easy to find accommodation
Excellent service regarding transfer window of luggage, airport meeting. No problem at all regarding our wish to meet up with the luggage two days later when we wished to make our own arrangements...
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!