Service and accommodation was extremely good. The bikes we hired were of excellent qualtiy.
The Team
CaminoWays.com
9 years ago
Dear Kaylene, we are delighted you enjoyed your cycling trip on the Via Francigena and you were happy with the hotels and services booked along the way. Thank you so much on behalf of the team. Kindest regards.
Dear Janice, we are disappointed to hear you weren't happy with the accommodation provided for the trip. Unfortunately our Superior Collection is not available along the whole route, since many stops are very small and options are limited. I trust the Customer Care team booked upgrades for you where possible and we hope they met your expectations. Indeed the sections from Lisbon to Porto have more road walking than the rest of the tour, specially when leaving and/or entering big towns and cities. From Porto to Santiago, the trail becomes more 'Camino' like as you say. We hope this helps. I believe the Customer Care team has been in touch directly, please let us know if you need anything else. Kindest regards and thank you for travelling with us.
Really enjoyed our walk, our guide was excellent we were well matched with our walking companions, hope to meet up next year
The Team
CaminoWays.com
9 years ago
Dear Marie, we are delighted you enjoyed your Camino guided tour. Thank you so much for travelling with us and for sharing your trip feedback, which is greatly appreciated. Kindest regards.
Some of the accommodation that was booked for me was unsuitable, either out of town or sub-standard. The information I was given before the trip was sometimes contradictory or wrong. Sloppy...
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The Team
CaminoWays.com
9 years ago
Dear Julie, thank you so much for travelling with us and for sharing your feedback. We are glad to hear you enjoyed the trail, despite some long walking days. We always try to organise stops for our itineraries as evenly as possible but this will be ultimately dependant on accommodation being available in the area; for instance, many small hamlets and rural areas won't have any hotels/guesthouses nearby which makes stopping overnight simply not viable.
We are disappointed to hear you weren't pleased with some of the accommodation provided for the tour, I believe our Customer Care team has been in touch directly to get more details, which is greatly appreciated. Kindest regards on behalf of the team.
My sister and I enjoyed our experience on the Camino Portuguese from Tui to Santiago. The lodgings were basic but clean and comfortable. The included meals tasty. Our luggage was always waiting on...
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The Team
CaminoWays.com
9 years ago
Dear Janet, we are pleased you and your sister enjoyed your Camino trip with us. We are looking forward to helping you with future adventures! Kindest regards and a sincere thank you on behalf of the team.
The tour was good as it was well organized and ran smoothly. The instructions were good. We were a little disappointed in the housing. I think we would have preferred to stay in small towns or...
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The Team
CaminoWays.com
9 years ago
Dear Anne, we are pleased to hear you enjoyed the trip and all services ran smoothly. We try to adapt our itineraries so pilgrims can stop in bigger towns/villages where they have more services and amenities available; and where they can mix with other pilgrims, for our standard package. Our Country Cottages option for instance is also available but properties are located away from the trail and require pick ups. We are happy to organise that for you for your next trip, please let us know. Thank you for travelling with us and for sharing your trip review. Kindest regards.
Last 100k Sarria to Santiago 24th Sept..had requested and "booked" guided tour last Feb but only discovered that it was "self guided" 1 week before
departure when I contacted Camino Ways. Also had...
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The Team
CaminoWays.com
9 years ago
Dear Carmel, we are happy to hear you enjoyed the Camino experience.
Having checked your original enquiry I can see the booking was indeed always made for a self-guided tour and information about public transport to Sarria was also included in the original quote sent by the Customer Care team.
We hope this didn't cause any inconvenience and we are glad to hear the trip went very well.
Just to point out the door to door transfer booked would have saved you having to take public transport to Lugo and then change to another local bus to Sarria; so it is always more convenient.
Thank you for travelling with us and we hope to be able to help again.
Always available either online or through the phoneline. Enough clear information for out trip, with all we needed to know about the route.j
The Team
CaminoWays.com
9 years ago
Dear Jean, we are delighted to hear you enjoyed your Camino trip so much and that the team was able to help and assist. Thank you so much on behalf of the whole team and we hope to see you again. Kindest regards
All in all, we had a great trip. The itinerary was good and we enjoyed all the towns. We did, however, have a few issues with our reservations and accommodations. Camino Ways did respond quickly...
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The Team
CaminoWays.com
9 years ago
Dear Cynthia, thank you for travelling with us and for sharing your feedback. I believe our Customer Care team is in touch directly to address those issues encountered and follow up with the relevant properties. Kindest regards.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!