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Recenze společnosti Cablecraft

Hodnoceno
Dobrá

We’re Cablecraft the world’s first choice for identifying, connecting, securing and protecting cables and wires.

Služba
3.8
/5

5

4

3

2

1

52

9

5

8

15

89

hodnocení za poslední rok

Zobrazení všech 1,091 recenzí
Důvěryhodný zákazník
7 months ago
Datum nákupu: 13/11/2024
not good enough
My order didn't get dispatched same day, when it was ordered in plenty of time. I also wasn't told it would not be dispatched. Then when I was chasing next day I was lied to multiple times about what...

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Claire Elliott
Cablecraft
6 months ago
Thank you for sharing your feedback with us. We are sorry for the issues you have encountered when ordering from us. Your account manager will be in contact if you wish to discuss further. Kind regards Cablecraft Team
Důvěryhodný zákazník
7 months ago
Datum nákupu: 25/10/2024
Great service
Důvěryhodný zákazník
7 months ago
Datum nákupu: 23/10/2024
Used to be good, such a shame, improvements are incredibly slow.
Having gone from a near perfect Supplier to shockingly bad over the last year or so. Stock levels are bad, when stock shows it still isn't despatched immediately and problems aren't resolved quickly...

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Clare McCaffrey
Cablecraft
7 months ago
Thank you very much for sharing your feedback with us. We are very sorry for the issues you have encountered over the last year when ordering from us. Our customer service team are now working towards a 24-48hr response time which should help get any future problems resolved more quickly. We have also recently completed a thorough stock take of all products which should hopefully decrease the number of errors in the future. Your account manager will be in contact if you wish to discuss further. Kind regards Cablecraft Team
SB
Susan Britton
Gildersome, Leeds
7 months ago
Datum nákupu: 22/10/2024
Co říká Susan Britton o Cablecraft:
Great customer service
Excellent, had trouble logging on to system and got a follow up call and a phone number to contact if I had any further problems. Very helpful.
BK
Bill Kedward
8 months ago
Datum nákupu: 01/10/2024
Co říká Bill Kedward o Cablecraft:
x
CS
Chris Scott
Chesterfield
8 months ago
Datum nákupu: 08/10/2024
Co říká Chris Scott o Cablecraft:
Reasonable pricing and great service.
Důvěryhodný zákazník
8 months ago
Datum nákupu: 10/09/2024
Slow
Very disappointed took almost 6 weeks to order to arrive had to make several phone calls to chase order.
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Clare McCaffrey
Cablecraft
7 months ago
Thank you for sharing your feedback with us. Very sorry to hear that your order took longer than expected to arrive. After investigation it seems the product stock levels were incorrect and replenishment stock took a few weeks to arrive. We have just completed a thorough stock take of all products, this should hopefully stop an issue like this occurring again. We are also taking steps to improve our communication within departments so we can get better updates of order status to our customers. We look forward to being of service to you in the future. Kind Regards Cablecraft Team
Důvěryhodný zákazník
8 months ago
Datum nákupu: 03/10/2024
Good prices and service
Godd prices and service
DM
Dean Mitchell
HOOK
8 months ago
Datum nákupu: 23/09/2024
Co říká Dean Mitchell o Cablecraft:
Great service
SL
Steven Laws
Snaith
8 months ago
Datum nákupu: 01/10/2024
Co říká Steven Laws o Cablecraft:
Cablecraft Demise
I have ordered from Cablecraft for over 10 years and they used to be the go-to for all cable accessories but the last at least 2 years have been terrible with poor stock levels, poor deliveries,...

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Clare McCaffrey
Cablecraft
8 months ago
Thank you for sharing your honest feedback with us. We're sorry for the various issues you have experienced in recent years and understand your frustration. After our earlier discussion, please be assured we are working tirelessly to improve all areas of our business and hope to get back to the high level of service you previously received. We value your business and hope to work together to rebuild the communication and relationship with you and your company. Kind regards Cablecraft Team
O Cablecraft
We like to make it easy for our customers to identify, connect, secure and protect their cables and wires. You see, we keep things simple – even when the questions our customers ask may not be – because we believe business shouldn’t be baffling. We do this from the very start of any customer relationship, by giving everyone an assigned point of contact – because we know how frustrating it can be when you have to repeat yourself to a different person every time. It’s this kind of attitude that allows us to anticipate and develop products and services that go beyond our client’s expectations. And one which drives us further towards becoming the world’s first choice cable accessory manufacturer and supplier.
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16 Butterfield Business Park, Great Marlings, Luton, Bedfordshire, LU2 8DL, United Kingdom
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O Cablecraft
We like to make it easy for our customers to identify, connect, secure and protect their cables and wires. You see, we keep things simple – even when the questions our customers ask may not be – because we believe business shouldn’t be baffling. We do this from the very start of any customer relationship, by giving everyone an assigned point of contact – because we know how frustrating it can be when you have to repeat yourself to a different person every time. It’s this kind of attitude that allows us to anticipate and develop products and services that go beyond our client’s expectations. And one which drives us further towards becoming the world’s first choice cable accessory manufacturer and supplier.