Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Cablecraft Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/cablecraft | Feefo

Zobrazení všech 1,091 recenzí

Alan Powner

Stoke on Trent

4 months ago

Datum nákupu: 06/02/2025

Co říká Alan Powner o Cablecraft:

Easy to purchase. products good. Delivery for parts of order on time but had to wait for the other.

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Důvěryhodný zákazník

4 months ago

Datum nákupu: 06/02/2025

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Richard Ashley

Norwich

4 months ago

Datum nákupu: 30/01/2025

Co říká Richard Ashley o Cablecraft:

Great service

Very knowledgeable service and fast delivery.

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John

Peterborough

4 months ago

Datum nákupu: 30/01/2025

Co říká John o Cablecraft:

Wrong items sent

Ordered 4 light items which came as 3 separate deliveries, 1 item was sent wrong, so contacted them and received replacement item which was wrong again, contacted them and replacement item sent was...

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Shannen Hurley

Cablecraft

4 months ago

Hello, thank you very much for your feedback. We’re really sorry for the inconvenience you’ve experienced with your order. We completely understand how frustrating it is when things don’t go as expected, and we truly appreciate your patience and understanding throughout this process. Your feedback has been incredibly valuable in helping us identify areas where we can improve. We’re actively reviewing our processes to enhance efficiency and prevent similar issues in the future. Thank you again for taking the time to share your experience – it really does help us do better. If there’s anything more we can assist you with, please don’t hesitate to get in touch. Kind regards, Cablecraft Team

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- -

4 months ago

Datum nákupu: 22/01/2025

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Důvěryhodný zákazník

4 months ago

Datum nákupu: 22/01/2025

Bad service

Slow not kept informed that delivery was to be split high cost for delivery and not shown until check out.

Clare McCaffrey

Cablecraft

4 months ago

Hello, thank you very much for your feedback. Very sorry about the delay with your order. As advised via email, I have investigated the split delivery further and this occurred due to varying product locations, these were then dispatched separately. We are working to streamline and improve efficiency of these processes. Kind Regards, Cablecraft Team

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Nigel Pearce

Wiltshire

5 months ago

Datum nákupu: 17/01/2025

Co říká Nigel Pearce o Cablecraft:

185mm x 12 crimp lugs

We have purchased from Cablecraft several times with no problems, however our last purchase did not arrive the next working day, they banked our payment, I left it few days then contacted...

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Claire Elliott

Cablecraft

4 months ago

Hi Nigel, thank you for your feedback. I'm sorry that on this occasion, there was a delay with your order. This is not our normal level of service and we're working hard to improve efficiency and accuracy with our new systems. We look forward to being of service to you in the future. Kind Regards, Cablecraft Team

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Důvěryhodný zákazník

5 months ago

Datum nákupu: 16/01/2025

Its early days But we will use Cablecraft moving forward

A coupe of initial teething problems but overall happy with the service. The product is difficult to get elsewhere but after the back order is received we will continue to use Cablecraft.

Claire Elliott

Cablecraft

4 months ago

Hello, thank you for your feedback. We're sorry for the inconvenience you've recently experienced. This is not our normal level of service and we're working hard to improve efficiency and accuracy with our new systems. Look forward to working with you in the future :-) Kind Regards Cablecraft Team

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**ALL ACKNOWLEDGMENTS**

BEDFORD

5 months ago

Datum nákupu: 15/01/2025

Co říká **ALL ACKNOWLEDGMENTS** o Cablecraft:

APPALLING SERVICE

Clare McCaffrey

Cablecraft

5 months ago

Please accept my sincere apologies for the issues you have experienced with our service. As discussed, this is not the level of service we hope to provide to our customers. We will use your feedback to further improve areas that are causing issues and improve communication to prevent customers having to chase orders due despatch delays. Kind Regards Cablecraft Team

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Důvěryhodný zákazník

5 months ago

Datum nákupu: 10/01/2025

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Neobdržel/a jste pozvánku k recenzi?

O Cablecraft

We like to make it easy for our customers to identify, connect, secure and protect their cables and wires. You see, we keep things simple – even when the questions our customers ask may not be – because we believe business shouldn’t be baffling. We do this from the very start of any customer relationship, by giving everyone an assigned point of contact – because we know how frustrating it can be when you have to repeat yourself to a different person every time. It’s this kind of attitude that allows us to anticipate and develop products and services that go beyond our client’s expectations. And one which drives us further towards becoming the world’s first choice cable accessory manufacturer and supplier.

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01582 606033

16 Butterfield Business Park, Great Marlings, Luton, Bedfordshire, LU2 8DL, United Kingdom

Proč věřit recenzím Feefo?