Hello, thank you for your feedback.
We’re sorry for the inconvenience you’ve experienced with your order. We completely understand how frustrating it is when things don’t go as expected, and we appreciate your patience and understanding throughout this process.
Upon some investigation, the customer service team have been in touch regarding your order, and the correct part has been dispatched and will be delivered tomorrow.
Thank you again for taking the time to share your experience – it really does help us do better. If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Cablecraft Team