Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Buddy Pet Insurance Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/buddy-pet-insurance | Feefo

Zobrazení všech 165 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

I need to cancel this policy now , I don’t need it anymore, my husband got a letter deal

Buddy Pet Insurance

1 month ago

Hi there, Thank you for reaching out. I am sorry to hear of your dissatisfaction regarding your policy and appreciate you sharing your feedback with us. I have passed your request on to the relevant team to assist you further. Kind regards, Alisa

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Good

Buddy Pet Insurance

1 month ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Excellent service and value

The lady was very patient with my questions. Everything was clear and explained when I didn't understand something. Excellent worker lovely in all ways. Give her a pay rise.

Buddy Pet Insurance

1 month ago

Hi there, It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf. Kind regards, Alisa

Crystal R

Ověřeno Feefo

AUS

1 month ago

Co říká Crystal R o Buddy Pet Insurance:

Easy to work with and great communication. Will definitely recommend to family and friends

Buddy Pet Insurance

1 month ago

Hi Crystal, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

She was easy to talk to. Well mannered.

Buddy Pet Insurance

1 month ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

I really don't know what you're trying to achieve with this.

It was ok but how you do from here-on is what really matters!

Buddy Pet Insurance

1 month ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Easy application

Easy to sign up online.. not lots of silly repetitive questions !

Buddy Pet Insurance

2 months ago

Hi there, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Expeditiously and Professionally

My inquiry and application were handled expediently and professionally. Thank you to Daniel, for her help and support.

Buddy Pet Insurance

2 months ago

Hi there, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Maria Peake

Ověřeno Feefo

AUS

2 months ago

Co říká Maria Peake o Buddy Pet Insurance:

Extremely easy to understand

Quick no fuss and easy to understand

Buddy Pet Insurance

2 months ago

Hi Maria, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Easy as 123

I received a call following up on my inquiry. I completed the form online no problem

Buddy Pet Insurance

2 months ago

Hi there, Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs. Kind regards, Alisa

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Buddy Pet Insurance

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?