Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Buddy Pet Insurance

Zobrazení všech 185 recenzí

Natalee Richardson

Ověřeno Feefo

AUS

4 days ago

Co říká Natalee Richardson o Buddy Pet Insurance:

Routine Care Option YES !!!

Simple to understand Quick and effective and efficient Love how the website shows clearly an option for routine care this for me was extremely important as I have been looking online and applied...

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Buddy Pet Insurance

4 days ago

Hi Natalee, Thank you for your wonderful feedback! We’re so pleased to hear you found the website clear and easy to use, and that the Routine Care option was easy to find and suited what you were looking for. It’s great to know the process was simple and straightforward, and we appreciate you letting us know about your experience. Kind regards, Alisa

Aleen Bryce

Ověřeno Feefo

AUS

13 days ago

Co říká Aleen Bryce o Buddy Pet Insurance:

Fantastic service

The service was excellent. We had so many questions and the lady we spoke to was wonderful. She answered all questions in details and even asked me to talk to my husband to explain more to him as he...

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Buddy Pet Insurance

12 days ago

Hi Aleen, It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf. Kind regards, Alisa

Důvěryhodný zákazník

Ověřeno Feefo

14 days ago

Exceptionally easy process

Buddy Pet Insurance

12 days ago

Hi there, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Loved how quick and easy it was to join. Excited to see how this goes:))

Absolutely loved this so far. Signing up and joining was quick and simple. The info was straight to the point and wasn’t confusing as reviewing some other sites maybe. I’ve noticed it got very...

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Buddy Pet Insurance

1 month ago

Hi there, Thank you for your wonderful feedback! We’re so pleased to hear you found the sign-up process quick, simple and easy to understand. It’s great to have you with Buddy Pet Insurance, and we really appreciate your recommendation! Kind regards, Alisa

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Great customer service

All that information was given to me in a timely way . A little too long . Everything explained & the customer service lady was so patient & understanding..

Buddy Pet Insurance

1 month ago

Hi there, We are pleased to hear of the service that you received when speaking with our team and appreciate you taking the time to share your feedback with us regarding the process. Kind regards, Alisa

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

So far so good

Very detailed explanation of all areas of the insurance Although I have yet to make a claim I am confident I will receive the same service as I did when I joined

Buddy Pet Insurance

1 month ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

SAM SHARMA

Ověřeno Feefo

AUS

2 months ago

Co říká SAM SHARMA o Buddy Pet Insurance:

BEST PET INSURANCE AVAILABLE

The best ...every star so deservedly earned with their customer par excellence !!

Buddy Pet Insurance

2 months ago

Hi Sam, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Application

There is no way to cancel the application if you accidentally press submit unless you email them, which takes 3-4 days for a response and no refund

Buddy Pet Insurance

2 months ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We would greatly appreciate the opportunity to look into your policy further and assist with any outstanding concerns that you might have. If we receive your request to cancel your policy within the 30 day period after the policy commencement date or renewal date and as long as you've not made a claim or intend to make a claim, we'll give you a refund of any monies received since that date. Please let us know if you would like a call to confirm your request and I can have this arranged on your behalf. Kind regards, Scott

Buddy Pet Insurance

1 month ago

Hi there, I understand that our team has assisted with your query. If you have any questions, please let us know as we would be happy to help. Kind regards, Scott

Olivia Marino

Ověřeno Feefo

AUS

2 months ago

Co říká Olivia Marino o Buddy Pet Insurance:

5 Stars for great customer service

Cheap pet insurance and a very easy process to follow when lodging a claim.

Buddy Pet Insurance

2 months ago

Hi Olivia, We are always pleased to hear that we have been able to assist our pet parents in times of need and that your claim experience was met with ease. Thank you for taking the time out of your day to share your review with us, we really appreciate it. Kind regards, Alisa

Tamara Hanlon

Ověřeno Feefo

AUS

2 months ago

Co říká Tamara Hanlon o Buddy Pet Insurance:

Fantastic customer service

Fantastic customer service, was clear and helpful

Buddy Pet Insurance

2 months ago

Hi Tamara, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Buddy Pet Insurance

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?