Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Brooks Braithwaite

Zobrazení všech 956 recenzí

Důvěryhodný zákazník

7 years ago

Great value for money and only a very small increase in premium this year. Gives peace of mind for my business.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review.

It is lovely to hear you find the product great value for money and it gives you peace of mind. This is exactly how we want our insurance to be!

If you do need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Důvěryhodný zákazník

7 years ago

Excellent service

Very early company to deal with. Straight forward, very clear & easy customer service.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the great review.

It is amazing to hear you enjoyed the customer service and found the whole process easy, as this is exactly how we want it to be!

Kind Regards,

The Petplan Sanctuary Team.

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Fab. Very easy & straight forward.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Oliver,

Thank you for the amazing review.

It is lovely to hear you found the whole process easy and straight forward!

Kind Regards,

The Petplan Sanctuary Team.

Trusted Customer

London

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Dog Care Insurance

Competitive quote with a suitable level of cover. Quickly recieved the policy documentation. Hopefully won't have to claim, but that will be proof of benefit.

Tim

Brooks Braithwaite

7 years ago

Hello Mr Masson,

Thank you for the lovely review.

It is great to hear the quote was competitive with good levels of cover and all documentation was received!

If you do need anything at all in future, please do let us know. Kind Regards, The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

I found your salelady , very understanding and listened to me , she was helpful and polite , and made my renewal simple and easy .

Daisy

Brooks Braithwaite

7 years ago

Hello Theresa Jane,

Thank you for your kind review of our service! We're really pleased that you found our staff members helpful and understanding. We strive to provide an excellent customer service, so really appreciate your comments.

If you ever need to contact us regarding your policy, please don't hesitate to do so and we will be very happy to help you!

Kind Regards

The Petplan Sanctuary Team

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Consistently great service

Excellent service, easy to deal with.

Daisy

Brooks Braithwaite

7 years ago

Hello Carol,

Thank you for your lovely review! We greatly appreciate your custom and are very pleased to hear you find our service consistent.

If you ever need to get in touch with us regarding your policy please don't hesitate to do so and we will be happy to help!

Kind Regards

The Petplan Sanctuary Team

Trusted Customer

Felixstowe

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

i Would recommend Pet Sanctuary insurance to my friends.

I was looking for an insurance for my dog boarding . I could pay this on a Monthly basis. It had everything I needed and easy to do online. I also had to make a claim for a dog in my care. That...

Přečíst další

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Hart,

Thank you for the amazing review.

It is so lovely to hear you found the whole process easy, including making a claim!

If you do need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

I didn’t buy this policy

Tim

Brooks Braithwaite

7 years ago

Hello Ms Flynn,

Thank you for taking the time to leave us some feedback and speak with me on the phone.

Sometimes we send feedback requests to anyone renewing or cancelling their policy, hence the reason for the email. I do apologise for the confusion, but I hope our chat helped to clear it up!

If you do need anything at all in future, please do let me know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

Epworth

7 years ago

Nahraná média

Zobrazit všechna média (1)

Co říká Trusted Customer o Brooks Braithwaite:

Easy to use. Pleasant helpful staff and reasonable cost for a small business.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Fryer,

Thank you for the amazing review and photo, it looks amazing there!

It's great to hear you found us helpful and the product was a reasonable cost for your business.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

No improvement needed

Very efficient friendly service. Would highly recommend pet plan

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Bardoe,

Thank you for the lovely review.

It is great to hear you found us efficient and friendly, as this is exactly how we want to be!

Kind Regards,

The Petplan Sanctuary Team!

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Brooks Braithwaite

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?