Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Brooks Braithwaite

Zobrazení všech 955 recenzí

Trusted Customer

Nottingham

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Great service

The renewal paperwork arrived in plenty of time and already contained the liability insurance certificates which saved time having to wait for these to be posted separately once the renewal had gone...

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Tim

Brooks Braithwaite

7 years ago

Hello Miss Timson,

Thank you for the amazing review.

It's great to hear you received the documents nice and early with all of the certificate's. We want our renewal process to be as simple as possible, so it's lovely to hear this!

Kind Regards,

The Petplan Sanctuary Team.

Důvěryhodný zákazník

7 years ago

Great service, have been with Petplan for 3 years in a row.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the lovely review.

It is great to hear you like our service and have been with us for 3 years!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Made everything very easy ,pleasant people to talk too

Daisy

Brooks Braithwaite

7 years ago

Hello Mrs Dodgshun,

Thank you very much for your kind review, we're really pleased you found our team easy to speak to! It's great to hear you were happy with the service.

If you ever have any queries regarding your cover please don't hesitate to ask.

Kind Regards

The Petplan Sanctuary Team

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Easy, not too expensive

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Theuma-Price,

Thank you very much for the amazing review.

It's great to hear you found the process easy and not too expensive.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Found exactly what I was looking for. Simple and easy

Very easy to navigate website and find the exact right insurance cover for what I needed 👍🏻

Tim

Brooks Braithwaite

7 years ago

Hello Miss Smith,

Thank you for the amazing review.

It's great to hear you found the website easy to navigate and find the right insurance for your needs. This is exactly how we want our website to be!

If you do need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Důvěryhodný zákazník

7 years ago

Yes

Website was really easy to use and find the right cover for your business and received paper copies within 2 days. I high recommend you using Petplan Sanctuary.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the lovely review.

It is great to hear you found the website easy to use and it was the right cover for your business. This is exactly how we want it to be!

If you do need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Důvěryhodný zákazník

7 years ago

Purchased business insurance online for dog walking, pet sitting and microchipping. All well, happily paid premium. Got paperwork through to find dog walking omitted (my primary service) yet was...

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Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you for taking the time to leave us some feedback and I am really sorry you feel this way.

I have tried calling to discuss this further but unfortunately it went straight to voicemail.

I can see a few different quotations within your online account area which may have caused some confusion. However, unfortunately the one purchased did not include Dog Walking.

As our prices are the same for all new customers, additional business activity prices are also all the same, to ensure it's fair.

If you would like to discuss this further, please feel free to give us a call on 0345 0701 064. We are here Monday -Friday, 09:00 - 17:15.

Kind Regards,

The Petplan Sanctuary Team.

Trusted Customer

Stockport

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

First time purchasing business insurance

This was my first time purchasing Business Insurance and found the quoting process really easy to navigate around. Everything was set out clearly and explained thoroughly so no errors could be made....

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Tim

Brooks Braithwaite

7 years ago

Hello Miss Rayner,

Thank you so much for the amazing review.

It is great to hear you found the whole process easy and clearly explained. This is exactly how we want our insurance to be, so it's lovely to hear you liked it and found the price reasonable.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co říká Trusted Customer o Brooks Braithwaite:

Just what I needed and quick too!

Clear and concise wording ... easy to follow and just what I needed!

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Kirkwood,

Thank you for the lovely review.

It is great to hear you found the wording easy to follow and exactly what you needed, as this is exactly how we want it to be!

Kind Regards,

The Petplan Sanctuary Team!

Důvěryhodný zákazník

7 years ago

Never any problems

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you for the great review.

It's lovely to hear you never have any problems with us.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Brooks Braithwaite

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?