Had to ring three times as kept getting cut off and then still not received my confirmation email
Luis
Brooks Braithwaite
5 years ago
Good afternoon,
Thank you for taking the time to leave feedback. I'm sorry to hear that you've had a hard time getting hold of us, as we are working from home phone connections can some times be temperamental. None the less I have compiled your policy documents and sent them over via email.
0
Sdílet
SF
Shannon Simpson-Foulkes
Ověřeno Feefo
5 years ago
Co říká Shannon Simpson-Foulkes o Brooks Braithwaite:
My pet plan policy was due to be renewed where I needed to change my type of cover and my address. I rang up and told them these requests where the women who helped me did it all within a minute. I...
Přečíst další
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
5 years ago
Yes
Very easy to set up, didn't pester me with excess calls or emails. Decent price for the cover and like how the monthly payment stills costs the same as if you paid annually.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
5 years ago
Excellent firm all round
Used Petplan more than once and always found them very good with services offered. I would highly recommend
0
Sdílet
MP
Mrs Vivien Phillips
Ověřeno Feefo
5 years ago
Co říká Mrs Vivien Phillips o Brooks Braithwaite:
documents not sent after payment
after nearly a month I had not received my public and employers liability documents and when I rang, they had,, apparently forgotten to send them ! I have them now. I had paid on 1st February.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
5 years ago
Yes
Quick and easy to arrange
0
Sdílet
MB
Mr Mervyn Bennett
Ověřeno Feefo
5 years ago
Co říká Mr Mervyn Bennett o Brooks Braithwaite:
See above!
Having been with Petplan for 14 years I was appalled to find out that my home and contents were no longer insured. If I had not had an enquiry about my Cattery cover, which they still haven't got...
Přečíst další
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
5 years ago
Yes
I telephoned to ask a couple of questions which were answered quickly and courteously. I then proceeded to continue online to buy my insurance which was straight forward and easy.
0
Sdílet
MM
Mr Andrew Masson
Ověřeno Feefo
5 years ago
Co říká Mr Andrew Masson o Brooks Braithwaite:
Reasonable Service
Straightforward renewal. Would have been 5 stars but have yet to receive the documents which is a but pedestrian.
0
Sdílet
MW
Miss Tracie White
Ověřeno Feefo
5 years ago
Co říká Miss Tracie White o Brooks Braithwaite:
No nonsense service - exactly what I expected.
Well run organisation with all the information sent via email.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.