Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Brooks Braithwaite

Zobrazení všech 954 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Insurance to cover my dog walking business.

This rating is because Ciaran was very pleasant to talk to. His knowledge was excellent and, importantly, he made the process seamlessly easy for me. Thank you very much.

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business and that you found Ciaran pleasant to talk to. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Mrs & Mrs S Mannion T Ann Berrington

Ověřeno Feefo

Macclesfield

5 years ago

Co říká Mrs & Mrs S Mannion T Ann Berrington o Brooks Braithwaite:

Home Biarding

Cairan Carolan the gentleman that helped me was absolutely brilliant. Explained what I needed and why I needed the cover for home boarding and pet sitting. I feel he went above and beyond to ensure...

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Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business and that Ciaran was very helpful. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Mr Robert Lucas

Ověřeno Feefo

5 years ago

Co říká Mr Robert Lucas o Brooks Braithwaite:

Feeling Ripped Off

I have been with you for many years believing you to offer good cover at a competitive price. On reading your renewal pack letter it advised that I may be able to get cheaper cover and adding that I...

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Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to provide your feedback, we take all reviews and feedback very seriously to improve our service. Following on from our telephone conversation of yesterday, we can confirm that we have cancelled your policy as from the 2021 renewal date and that we look forward to hearing from you next year in order to see if we can provide yourself with a competitive quotation. If you would like to discuss this matter any further, or if we can be of any further assistance at all, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm. Kind Regards, The Petplan Sanctuary Team

Mrs Stephanie Newell

Ověřeno Feefo

5 years ago

Co říká Mrs Stephanie Newell o Brooks Braithwaite:

Could definitely recommend

Reliable to use, good informative material and they answer the phone quite quickly!

Martin

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

Miss Debbie Radford

Ověřeno Feefo

5 years ago

Co říká Miss Debbie Radford o Brooks Braithwaite:

Yes

Very easy to understand all the different things which were covered by the insurance together with details of the excess.

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. I'm glad that you have found our policy easy to understand. If you do however have any questions, please feel free to call us on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Excellent policy for businesses

Excellent product with a good reputable service

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Mrs Carly Sumpter

Ověřeno Feefo

5 years ago

Co říká Mrs Carly Sumpter o Brooks Braithwaite:

I have found it hard to get on ur site to review my insurance policy. And got a email saying it not been done .then today I have email say thankyou for your purchase..I am very confused. Please can...

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Ciaran

Brooks Braithwaite

5 years ago

Thank you for your feedback and taking my call today. I'm pleased I was able to resolve your query and the issues you were experiencing with our website. Please don't hesitate to contact us on 0345 070 1064 if you require any further assistance. Kind regards

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Pet sitting

Easy to look up & got a good result

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you so much for your kind review. It's great to hear that you're pleased with your new policy. Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064, Between Monday - Friday, 09:00 - 17:15

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Yes

Application straight forward.

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for your feedback.We are really pleased you found our online application process straight forward.Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064, Monday - Friday, 09:00 - 17:15.

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Mislaid initial email , asked to resend - Still waiting

Lack of communication , still waiting for reply to my email

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave feedback. I am sorry that we were not able to respond to your email in a satisfactory time frame. I have now responded to your email and provided documents as requested. Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064.

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Brooks Braithwaite

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?