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Recenze společnosti Brooks Braithwaite

https://brooksbraithwaite.com/
Hodnoceno
Výjimečná
Služba
4.8
/5
Produkt
0
/5

5

4

3

2

1

74

13

2

0

1

90

hodnocení za poslední rok

Zobrazení všech 870 recenzí
Důvěryhodný zákazník
1 month ago
Datum nákupu: 14/07/2025
Customer service and care.
My insurance was renewed without any prior warning. When I cancelled the policy and direct debit the money was still taken the following month. Having contacted again they have reset the direct debit...

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Lisa A
Brooks Braithwaite
22 days ago
Thank you for taking the time to provide a review, all feedback is important to us. Having investigated this further I can see that the direct debit was in submission with the bank, so we were unable to cancel this. As soon as the payment was made we were able to provide you with a refund and the policy was cancelled from the inception date. Whilst we endeavour to address any banking issues as soon as possible, we do have to work with how the banks process payments, and if it is in submission they will not allow a payment to be returned. I do hope this clarifies why the payment was taken.
0
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Důvěryhodný zákazník
1 month ago
Datum nákupu: 12/07/2025
No
Kirsty was very helpful with getting me insurance which was quite specialist. Great communication and good price.
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Lisa A
Brooks Braithwaite
22 days ago
Thank you for taking the time to provide a review, we are pleased you are happy with the service and I will pass on your comments to Kirsty!
0
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GB
Gary Baxter
Fleet
1 month ago
Datum nákupu: 09/07/2025
Co říká Gary Baxter o Brooks Braithwaite:
Great service and easy to deal with
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Lisa A
Brooks Braithwaite
22 days ago
Thank you for taking the time to provide feedback, we are pleased you are happy with our service
0
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Důvěryhodný zákazník
1 month ago
Datum nákupu: 21/06/2025
Bit more reassurance/confidence when customer needs info
Thorough and friendly
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Lisa A
Brooks Braithwaite
22 days ago
Thank you for taking the time to provide feedback, it is very useful for training purposes. We will take on board your comments regarding providing reasurance and confidence.
0
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NE
Neil
East Lothian
1 month ago
Datum nákupu: 23/06/2025
Co říká Neil o Brooks Braithwaite:
No. The service was excellent.
Brooks Braithwaite (Petplan Sanctuary) provided excellent service. My claim was handled quickly and efficiently, with clear communication throughout. As the saying goes, you only find out how good...

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Lisa A
Brooks Braithwaite
1 month ago
Thank you for taking the time to send a review. We are delighted that you are happy with our service!
0
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MA
Mrs Beryl Atkinson
South Sheilds
1 month ago
Datum nákupu: 13/06/2025
Co říká Mrs Beryl Atkinson o Brooks Braithwaite:
0
Excellent
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Lisa A
Brooks Braithwaite
22 days ago
Thank you for taking the time to provide a review, we are pleased that you are happy with our service.
0
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MM
Miss Yessica Mayan
London
1 month ago
Datum nákupu: 14/06/2025
0
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Důvěryhodný zákazník
1 month ago
Datum nákupu: 17/06/2025
Check details
Easy to organise and quick to send documents but documents weren’t valid until they spelt my name right.
0
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MD
Michelle Dickinson
Truro
2 months ago
Datum nákupu: 12/06/2025
Co říká Michelle Dickinson o Brooks Braithwaite:
no
They were very helpful on the phone and answered all the questions that I had. It was nice to talk to an adviser too.
0
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RB
Roger Birch
Gloucester
2 months ago
Datum nákupu: 04/06/2025
Co říká Roger Birch o Brooks Braithwaite:
Excellent help and communication!
0
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O Brooks Braithwaite
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
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0345 982 5499
4 Bridge Road Business Park, Bridge Road, Haywards Heath, West Sussex, RH16 1TX, United Kingdom
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O Brooks Braithwaite
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.