It's been almost a month and I haven't received my brio yet so can't say much good.
Ellie
Brio Product Group
6 years ago
Hello and thank you so much for reaching out. I see that you have been patiently waiting and we are truly grateful. We had to move some inventory and I apologize your order was in the mix, we do apologize for the delay. We will be getting that out to you shortly. Please don't hesitate to reach out to Customer Service at any time for support. We value you.
Důvěryhodný zákazník
6 years ago
Thanks for reaching out and explaing the situation. Customer communication is appreciated.
Recenze produktu
Ellie
Brio Product Group
6 years ago
Thank you for your patience and understanding. Due to Covid19 we had to do some movement of inventory. I do apologize. Please don't hesitate to reach out to customer service.
Though the shipping of my product has been heavily delayed, I was able to speak with a customer service representative and she couldn’t have been nicer. She was honest and explained why the delay was...
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Ellie
Brio Product Group
6 years ago
It was my pleasure to speak with you. At Brio, we value each of our customers as family. Thank you for allowing me to explain. We look forward to getting this to you ASAP!
Recenze produktu
Ellie
Brio Product Group
6 years ago
We are so glad you are a Beardscape fan. I look forward to getting you up and running soon. Thank you for your patience in this unusual delay due to Covid19.
The Brio Beardscape is manly enough to take care of your beard and hair both. It has incredible power and accuracy while cutting quietly. Mine came charged fully and I have not had to even recharge...
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Recenze produktu
Datum nákupu: 17/04/2020
0
Sdílet
Důvěryhodný zákazník
6 years ago
Shipped super fast and works great.
Recenze produktu
Datum nákupu: 17/04/2020
0
Sdílet
Důvěryhodný zákazník
6 years ago
I never received my package. My order is was in my state on the 17th of April and waited till May thinking maybe Covid caused a delay. I finally reached out and they told me that it appeared to have...
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Ellie
Brio Product Group
6 years ago
Hello, I completely understanding your sentiment and you are right, this is disappointing. I do apologize, I wish we could be notified when packages went missing but at this point we are not able to. You are our best support in learning how we can grow so I thank you for feedback. I am well aware of your dilemma and you are on my radar for priority shipping.
Recenze produktu
Ellie
Brio Product Group
6 years ago
I understand that this is disappointing. I do apologize, unfortunately once it in shipping its out of our control and while I wish I had one to get to you today, I am well aware you need to be a priority. Thank you for your honest feedback. We cannot grow without the input of our consumers.
Great beard trimmer!!! I used it to bring my beard down due to not wanting to got to the barbershop during covid-19 even though my state has allowed them to open back up.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
