Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Brightwater Holidays Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/brightwater-holidays | Feefo

Zobrazení všech 1,538 recenzí

Důvěryhodný zákazník

20 days ago

Datum nákupu: 03/06/2025

Disappointing on many fronts. Not up to the old Brightwater standards.

The content of the holiday was good, however the organisation of the beginning of the holiday by Brightwater was unacceptable. Following a very long first day we found ourselves the following...

Přečíst vše

Lauren

Brightwater Holidays

6 days ago

Thank you for taking the time to share your feedback. We're pleased to hear you found the content of the holiday enjoyable and appreciated the efforts of the hotel staff. Your comments regarding the early part of the itinerary, evening arrangements, and room access have been noted and shared with the team. We value your loyalty as a returning guest and will use your observations to help improve future tour planning and guest comfort.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

20 days ago

Datum nákupu: 04/06/2025

Our holiday was great but not the bus, it was too large for Cornish lanes

Only the coach was disappointing Driver had not been told that he was in charge of timing, navigating…as on all previous Emsworth Horticultural Society holidays with Brightwater. He expected a Tour...

Přečíst vše

Lauren

Brightwater Holidays

6 days ago

Thank you for your feedback, your comments have been shared with the team. We are so glad overall you enjoyed your holiday.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

20 days ago

Datum nákupu: 04/06/2025

The tour destinations of Cornwall were excellent as was the hotel.

Lauren

Brightwater Holidays

6 days ago

Thank you for your positive feedback!

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

22 days ago

Datum nákupu: 29/05/2025

Lovely gardens, excellent tour guides. Well organised and I have always met lovely fellow guests.

Lauren

Brightwater Holidays

6 days ago

Thank you for your positive feedback!

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

23 days ago

Datum nákupu: 29/05/2025

Well planned tour, entertaining commentary, excellent driver.

We loved that everything was planned and well executed, even with road detours.

Lauren

Brightwater Holidays

6 days ago

Thank you for your excellent feedback, we hope to welcome on your next Brightwater Holiday soon.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

25 days ago

Datum nákupu: 10/05/2025

Excellent response to queries and polite, helpful advice from office staff. Everything ran smoothly and on time. Linda was a super guide. Enjoyed her charming personality and her vast knowledge and...

Přečíst vše

Lauren

Brightwater Holidays

6 days ago

Thank you for your lovely feedback. We're delighted to hear everything ran smoothly and that you received helpful support from our office team. It’s wonderful to know you enjoyed Linda’s guidance, the hotel, and the unique experience with Lee Durrell. We're so pleased the balance of activity and free time made for an enjoyable and memorable holiday.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

26 days ago

Datum nákupu: 29/05/2025

All was excellent. Very cheerful guide and al very friendly

Lauren

Brightwater Holidays

6 days ago

Thank you for your excellent feedback, we are so pleased you had an enjoyable holiday.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

26 days ago

Datum nákupu: 29/05/2025

Enjoyable trip with good company and spectacular scenery

The tour guide and driver were excellent. Michael was very knowledgable about the Cotswolds. Guests were not put under unnecessary pressure to return to the coach exactly on time unless it was...

Přečíst vše

Lauren

Brightwater Holidays

6 days ago

Thank you for your thoughtful feedback. We're delighted to hear you enjoyed the tour and appreciated Michael’s knowledge, relaxed approach, and poetry readings, as well as the professionalism of the driver. Your comments regarding the final day’s schedule have been noted and shared with the team, as they are helpful for planning future itineraries with greater comfort in mind.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

26 days ago

Datum nákupu: 29/05/2025

Very well organized, good programme of visits.

Lauren

Brightwater Holidays

6 days ago

Thank you for your excellent feedback.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

27 days ago

Datum nákupu: 28/05/2025

Well organized and terrific tour manager! Selected sites were lovely and accommodations were very good.

Lauren

Brightwater Holidays

6 days ago

Thank you for your positive feedback!

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Brightwater Holidays

Brightwater Holidays are specialists in escorted Garden Tours at home within the British Isles and on to the wider horticultural world of continental Europe and exotic faraway lands. We also have a growing portfolio of interesting Archaeological and Historic holidays throughout the ancient world, and a collection of Scottish holidays second to none. All tours are well planned and well-paced escorted throughout by the best guides in their field.

Přečíst vše

01722 713800

Unit 4 Oakridge Office Park, Southampton Road, Salisbury, Wiltshire, sp5 3ht, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Brightwater Holidays

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?