It is great to hear that your order was delivered in a timely manner. I wish you many years enjoyment from your pond. We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
I think my item was out of stock as the delivery was v slow - would have liked some communication about it.
Bradshaws Direct
Bradshaws Direct
11 years ago
Thank you for your feedback. I have had a look at your order and i can see that it was placed on Friday 24th May. Standard delivery takes 5 - 7 working days, and i can see you received your order on the 6th working day. I apologise if you expected the order to arrive sooner, we do all we can to stick within the 5 - 7 working days specified on our website. Thank you for placing an order with us and i hope you are happy with your purchase.
Kind Regards
Rachel Miller
Very good, personal customer service. I didn't just receive an e-mail acknowledging my order, I received a telephone call to tell me that delivery would be delayed, for a few days, as they were...
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Bradshaws Direct
Bradshaws Direct
11 years ago
Thank you for your excellent feedback. I am pleased to hear that you were continued to be informed from placing your order to receiving your order at your door. We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
Very speedy delivery and incorrect handle sent,[should have been telescopic] was quickly replaced.
Bradshaws Direct
Bradshaws Direct
11 years ago
Thank you for taking the time to leave us with your feedback. I am sorry to hear that there was an initial mix up in your order, however, I am happy to hear that this was resolved quickly to avoid any further issues. We look forward to working with you again in the future.
Kind Regards
Stephanie Spaven
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.