Thank you for your comments and we are sorry to read of your disappointment, which we totally understand. Having looked into this for you, we can see that the system was updated with the change but unfortunately, due to a technical glitch, the system did not send an automated confirmation that it usually does when a change has occurred. Unfortunately, whilst very rare, system failures can occur and that is why we always ask our customers to check in online for all flights.
In closing, we would like to thank you for sharing your feedback with us and we look forward to assisting you again with your next holiday.
Kindest regards
Sarah Wilson