Recenze společnosti Barnes Coaches

Thank you for your feedback and for travelling with us. We're sorry to hear that this particular journey did not meet the high standards you've come to expect from us. We appreciate that the extended pick-up and delays before setting off were frustrating. We understand that a lengthy pick-up period can impact the overall travel experience. We're also sorry to hear about the issue with the air vent above your seat. This should have been reported for further attention, and we apologise for the discomfort caused during the journey. While drivers are often limited in what adjustments they can make to individual vents while on the road, we appreciate you bringing it to their attention and will ensure your comments are passed on to our operations team. That said, we're pleased to hear that you found the driver pleasant and that you enjoyed the trip once you arrived at your destination. Thank you again for your honest feedback. We value your continued support and hope to welcome you on another of our trips soon, where we can provide the excellent experience you've enjoyed with us in the past.