Certificate recieved was incorrect. To get it amended I had to wait 15 mins on telephone hold to get through to staff member. It was then sorted out easily.
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Trusted Customer
Ověřeno Feefo
Portadown
9 years ago
Co říká Trusted Customer o AXA Insurance - Northern Ireland:
Competitive and local
Excellent local insurance brokers, easy to access and deal with and I enjoy the online aspect. I have had no problems and continue to use AXA each year as they are always very competitive.
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Stephen,
Thanks for your on-going loyalty and such positive feedback.
Kind Regards
Brendan
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Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Costs are a joke!
Price, I have always paid comprehensive insurance but that no longer means one payment covering everything there is almost another £100 of 'add-on's', I have no claims, no penelty points but my...
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Trusted Customer
Ověřeno Feefo
9 years ago
Co říká Trusted Customer o AXA Insurance - Northern Ireland:
Average service by AXA Direct Northern Ireland
You keep putting insurance up and cars are getting older every year.
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Margaret,
Thanks for taking the time to provide feedback.
At AXA Direct we do endeavour to keep our prices competitive however all insurance prices have increased this year due to many external factors including repair costs and personal injury claims.
Thank you for your on-going loyalty and for placing your business with us.
Kind Regards
Brendan
0
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Trusted Customer
Ověřeno Feefo
Antrim
9 years ago
Co říká Trusted Customer o AXA Insurance - Northern Ireland:
Haven't received my policy certificate in original yet.
Good service however I think that automatically renewal should proceed without having to directly renew when a person agrees for the premium.
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Andreia,
Thank you for taking the time to give feedback. I apologise for the delay in your documentation.
I have issued your certificate to you today and it is available to you on your MyAXA portal.
Kind Regards
Brendan
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Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
great value and service
Amazing value for money and really helpful staff made the entire experience quick and easy. Hassle free and professional service
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Trusted Customer
Ověřeno Feefo
Downpatrick
9 years ago
Co říká Trusted Customer o AXA Insurance - Northern Ireland:
Axa all the way
Great staff, and friendly service and price was right
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Gearoid,
Thanks for leaving such positive feedback - thanks for your loyalty to AXA Direct.
Kind Regards
Brendan
0
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TC
Trusted Customer
Ověřeno Feefo
9 years ago
Co říká Trusted Customer o AXA Insurance - Northern Ireland:
Very easy & cheaper than my previous insurance
Very easy process & then able to take required documents into local branch who actually saved me more money
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Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
I was dealt with promptly and any questions i asked these were answered to ...
I was dealt with promptly and any questions i asked these were answered to my satisfaction.
0
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Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Good price , efficent and swift transaction
The staff were very helpful, the process of renewing my car insurance was easy and quick
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.