Co říká MrNicholasHockney o AXA Commercial Lines and Personal Intermediary:
The service I received was shocking. You wouldn't believe it if I told you. A letter will be sent to he Insurance Ombudsman. I sent so many emails without a response. At one stage they told me the...
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david norman
AXA Commercial Lines and Personal Intermediary
9 years ago
Dear Mr Hockney,
Thank you for taking the time to provide us with feedback. We can only apologise for the service we appear to have provided here and the frustration this has caused you.
We have referred your comments to one of our senior members of staff on the team handling your case and requested that they contact the Solicitors dealing with the matter and then give you a call to discuss the case in detail.
Once again we are sorry for the upset this has caused you and thank you for highlighting our failings here.
Regards
David
AXA Insurance
Quick telephone connection very straight forward process no fuss what people should expect but rarely receive
Sam Iron
AXA Commercial Lines and Personal Intermediary
9 years ago
Thank you for taking the time to leave us feedback. It is very much appreciated. I will pass on your comments to Sianie who took the call on the 8th of January when you reported your claim.
Kind regards
Sam Iron
GUYCO LTD, BILLSAVE UK LTD, MARK ITS LTD , COTTINGHAM HOLDINGS LTD &
9 years ago
Datum nákupu: 09/01/2016
Co říká GUYCO LTD, BILLSAVE UK LTD, MARK ITS LTD , COTTINGHAM HOLDINGS LTD & o AXA Commercial Lines and Personal Intermediary:
Hassle free service
Hassle free from start to finish, Stacey the cliaims handler was amazing, ignited down to Nationwide who repaired the vehicle, they all took the stress out of a bad situation.
Sam Iron
AXA Commercial Lines and Personal Intermediary
9 years ago
Dear Steve,
Thank you for taking the time to leave us feedback, it is very important to us and appreciated. I am very happy to hear that Stacey in our claims department and our Approved Repairers have made your experience with us a good one. I will surely pass on your comments to them.
Thanks again.
Sam Iron
Dear Mr Turnbull
Thank you for leaving feedback.
Your personal injury claim does not involve ourselves as we understand you have appointed a solicitor to act on your behalf. Unfortunately, we cannot comment on their actions.
Dawn
AXA Insurance
Dear Mrs Mwangara
Thank you for taking the time to leave feedback.
We are sorry to read your comments. Please do not hesitate to contact our claims team if you need any further assistance.
Dawn
AXA Insurance.
Co říká MrsALYSONRENWICK o AXA Commercial Lines and Personal Intermediary:
car claim
Excellent feedback from repair centre and great people on the phones who were lovely to me when I was upset. ..
Dawn Adams
AXA Commercial Lines and Personal Intermediary
9 years ago
Dear Mrs Renwick
Thank you for providing feedback. We understand being involved in an accident is a very stressful experience and we are happy that our staff provided a caring phone service.
Dawn
AXA Insurance
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
