Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

AXA Business Insurance - Claims Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/axa-business-insurance-claims | Feefo

Zobrazení všech 380 recenzí

Rays retro

Sudbury, Suffolk.

7 months ago

Datum nákupu: 04/12/2024

Co říká Rays retro o AXA Business Insurance - Claims:

A breath of fresh air.

They were very easy to get to speak to and they dealt with my issue straight away. After providing evidence of the breakage and a quote for repair they paid the amount into my account, less the...

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Prohlédnout si celou recenzi zákazníka

Lighthouse (Southern) Ltd

Thames Ditton

8 months ago

Datum nákupu: 16/11/2024

Co říká Lighthouse (Southern) Ltd o AXA Business Insurance - Claims:

fast and responsive

very efficient service , instant responses to emails from start to finish, clear instructions and forms, just what is needed when making a claim

Hannah

AXA Business Insurance - Claims

8 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - Claims Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 months ago

Datum nákupu: 12/11/2024

Terrible service

Terrible, non-existent client support. The insurance was a waste of money, the claim was a waste of time and I would not recommend it.

Hannah

AXA Business Insurance - Claims

8 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - Claims Team

Prohlédnout si celou recenzi zákazníka

CAD-Tech Services

Wrexham

8 months ago

Datum nákupu: 31/10/2024

Co říká CAD-Tech Services o AXA Business Insurance - Claims:

Great service

Very straight forward and easy to deal with. Very quick with the offer and also payment allowing me to get a replacement quick enough to not affect my work to much. Couldn’t ask for better

Hannah

AXA Business Insurance - Claims

8 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. K ind regards, Hannah - Claims Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 months ago

Datum nákupu: 01/11/2024

Abysmal

Hannah

AXA Business Insurance - Claims

8 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Kind regards Hannah - the Claims Team

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Důvěryhodný zákazník

9 months ago

Datum nákupu: 07/10/2024

Claim paid promptly

My claim was dealt with promptly, a loss adjuster called at my premises and agreed to the claim in full. He said he could pay instantly, but waited to see if other products were damaged due to water...

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Rose

AXA Business Insurance - Claims

9 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Rose - Claims Team

Prohlédnout si celou recenzi zákazníka

Digital Publishing Agora LTD

London

9 months ago

Datum nákupu: 02/10/2024

Co říká Digital Publishing Agora LTD o AXA Business Insurance - Claims:

Nice Insurance Cover for Small Owners

Nice service provided for small owners

Rose

AXA Business Insurance - Claims

9 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Rose - Claims Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

10 months ago

Datum nákupu: 22/08/2024

Helpful team

I initially registered my claim for a break in over the phone with a call handler, who explained the claims process and followed our conversation with an email. I returned the required information...

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Paul Sanderson

AXA Business Insurance - Claims

10 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Paul - Claims Team

Prohlédnout si celou recenzi zákazníka

RAW Electrical Solutions & Construction Ltd

S12 3YA

11 months ago

Datum nákupu: 20/08/2024

Co říká RAW Electrical Solutions & Construction Ltd o AXA Business Insurance - Claims:

Highly recommended

Paul Sanderson

AXA Business Insurance - Claims

11 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Paul - Claims Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 months ago

Datum nákupu: 07/08/2024

On the telephone my claim was handled clearly. Once I have submitted my relevant documents, it took two weeks to be processed but I was successful.

Paul Sanderson

AXA Business Insurance - Claims

11 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Paul - Claims Team

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O AXA Business Insurance - Claims

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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0141 245 4376

3 Atlantic Quay, 20 York Street, Glasgow, Lanarkshire, G2 8JH, United Kingdom

Proč věřit recenzím Feefo?