Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Aviva Ireland Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/aviva-ie | Feefo

Zobrazení všech 21,209 recenzí

Důvěryhodný zákazník

8 years ago

Datum nákupu: 12/04/2017

Big time ok

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback.

All the best - Amy

Prohlédnout si celou recenzi zákazníka

Barbora Stelcikova

Lyre

8 years ago

Datum nákupu: 12/04/2017

Co říká Barbora Stelcikova o Aviva Ireland:

My new car insurance

I am new so don't have much experience with Aviva yet but so far so good, my purchase was easy, straight forward, enjoyable. And I got a fantastic price!!!

Amy

Aviva Ireland

8 years ago

Hi Barbora,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your purchasing experience was easy and straight forward, and it's great to have you on board as a new customer. Welcome to Aviva!

All the best - Amy

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 12/04/2017

Good customer service

Very friendly and nice to talk to

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you’re happy with the friendly service that you received!

All the best – Amy

Prohlédnout si celou recenzi zákazníka

Peadar Farrell

8 years ago

Datum nákupu: 12/04/2017

Co říká Peadar Farrell o Aviva Ireland:

Was pleased with the quote recieved

Was fast enough not to be annoying. I have in the past failed to complete details for on-line quotes where too much information was sought for a basic quote.

Amy

Aviva Ireland

8 years ago

Hi Peadar,

Thank you for your 4 star review for Aviva Home Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the speed of the online quote process.

All the best – Amy

Prohlédnout si celou recenzi zákazníka

Ian Hutcheson

8 years ago

Datum nákupu: 06/04/2017

Co říká Ian Hutcheson o Aviva Ireland:

By mistake, we let our insurance lapse - for a period of 9 hours. We had difficulty renewing and, in the end, ended up paying Euro150 more than the original quote for the same product.

Amy

Aviva Ireland

8 years ago

Hi Ian,

We are sorry to hear about your experience.

One of our customer service agents has tried to get in touch with you to discuss this further. If you would like to speak to us about your experience, please send us an email to direct@aviva.ie and we will be happy to help.

Kind Regards - Amy

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 08/04/2017

Best quote I could get

Competitive price compared to other companies, website straightforward to use. Efficient service overall. However, although I got a relatively good quote, car insurance has gone so, so expensive,...

Přečíst vše

Amy

Aviva Ireland

8 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with our online service!

All the best – Amy

Prohlédnout si celou recenzi zákazníka

Mary Downey

portlaoise

8 years ago

Datum nákupu: 11/04/2017

Co říká Mary Downey o Aviva Ireland:

All so easy

All aspects of the insurance i was interested in were very clear and easy to see

Amy

Aviva Ireland

8 years ago

Hi Mary,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your purchasing experience was easy and straight forward.

All the best – Amy

Prohlédnout si celou recenzi zákazníka

Desmond Walsh

8 years ago

Datum nákupu: 05/04/2017

Co říká Desmond Walsh o Aviva Ireland:

Efficient and friendly service.

My details for an insurance quote were taken easily and well presented. I certainly would recommend Aviva to other people.

Amy

Aviva Ireland

8 years ago

Hi Desmond,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you were happy with the friendly service that you received! Delighted to hear that you would recommend us.

All the best – Amy

Prohlédnout si celou recenzi zákazníka

John Butler

Kilkenny

8 years ago

Datum nákupu: 11/04/2017

Co říká John Butler o Aviva Ireland:

Online quote

Staff very helpful but the person I spoke with did not tell me that I could get a reduction by applying online. I only discovered this when I decided to do an online quote to compare prices

Amy

Aviva Ireland

8 years ago

Hi John,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the service provided and benefited from our online discounts!

All the best – Amy

Prohlédnout si celou recenzi zákazníka

Peter Greene

8 years ago

Datum nákupu: 10/04/2017

Co říká Peter Greene o Aviva Ireland:

The process was easy to follow and to execute

Amy

Aviva Ireland

8 years ago

Hi Peter,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your purchasing experience was easy and straight forward.

All the best – Amy

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Aviva Ireland

One of Ireland’s most trusted companies offering car, home, life, travel and commercial insurance.

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Building 12, Cherrywood Business Park, Loughlinstown, County Dublin, D18 W2P5, Ireland

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Aviva Ireland

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?