Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Avensure Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/avensure | Feefo

Zobrazení všech 531 recenzí

Rosalind

6 years ago

Datum nákupu: 11/09/2018

Co říká Rosalind o Avensure:

Excellent.

The presentation was informative and interesting. It was interactive with plenty of opportunity to ask questions and discuss specific issues. Really enjoyed it.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 06/09/2018

Excellent customer services Good employment law referencing fasr and efficient service

Prohlédnout si celou recenzi zákazníka

Fiona

London

7 years ago

Datum nákupu: 09/07/2018

Co říká Fiona o Avensure:

Employment Law service is Excellent; some areas need to improve support.

I have found the Employment Law service extremely useful, I contact my account manager on this line frequently and find the other members of this team extremely helpful. However; I have had very...

Přečíst vše

Richard

Avensure

6 years ago

Hi Fiona,

Thank you for providing your review of Avensure's services. Firstly we are pleased to hear that our HR support advice line is extremely useful to you however it would appear that there are other areas of our service which have caused frustration to you. Please can you clarify if these issues are still outstanding and if so i will arrange for a member of the relevant team to contact you ASAP?

Kind regards,

Richard

Fiona

6 years ago

Hi Richard, Most of my query has now been resolved. The avensure team has been very helpful. However; I would still like more support with the Absence Management software. I would like to have a preview of the software and run through of how the system works as I have not been able to see it. Thank you Fiona

Richard

Avensure

6 years ago

Hi Fiona

Many thanks for your swift reply. I will email you separately with a link to our Absence Management web page which features a demo video plus key features and benefits. Furthermore I will arrange for someone to contact you directly to answer any questions that you may have regarding the system.

Kind regards,

Richard

Fiona

6 years ago

Thank you Richard!

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 22/08/2018

Good advise but not required on regular basis ' and therefore is quite expensive service. Regular advisory informative newsletters or seminars for customers could be beneficial and add to the service.

Richard

Avensure

6 years ago

Many thanks for taking the time to provide your review of our services. We are very pleased to hear that the quality of the advise you are receiving is to your satisfaction.

In terms of the newsletters, as an Avensure client you should be receiving our HR24 and Safety Signpost emails, is this the case? We also have a selection of online training courses available which you may or not be aware about.

Is it worth me arranging for somebody to give you a quick call to run through everything you have available to you as a client? It's important for us that you feel you are receiving value for money from our service on the whole.

Kind regards

Richard

Prohlédnout si celou recenzi zákazníka

Cath

6 years ago

Datum nákupu: 23/08/2018

Co říká Cath o Avensure:

Very good

Richard

Avensure

6 years ago

Hi Catherine

We are happy to hear that you are satisfied with our service, please don't hesitate to tell us about anything you think we could do extra or better in the future. We greatly appreciate the time taken to provide your Avensure review.

Kind regards

Richard

Prohlédnout si celou recenzi zákazníka

Abhishek

6 years ago

Datum nákupu: 20/08/2018

Co říká Abhishek o Avensure:

Sylwia is always excellent and helps us address our business related issues.

Richard

Avensure

6 years ago

Hi Abishek

Great news to hear that Sylwia is assisting you and helping you with your issues. Many thanks for taking the time to provide your Avensure service review.

Kind regards

Richard

Prohlédnout si celou recenzi zákazníka

Peter

6 years ago

Datum nákupu: 15/08/2018