Just paid for my policy and usually theres an automated email or even documents of my policy sent via email. So far I've only received this email to give my opinion.
4Paws Pet Team
4Paws Pet Insurance
8 years ago
Hi. Thanks for your review. I'm sorry to hear that you didn't receive your documents. I've had a check and can see that these were issued by email to your email address on the 28/05/2017 and again on 29/5/17. I've had a word with out IT Team and we've not had any email returns, however I'll continue to monitor this in case there has been some issues. We have also taken the opportunity to issue them by first class post for you, this is to ensure that these are received. If you do not receive these, please do let us know. Kind regards Pet Customer Team
The lifetime policy seems to be great cover for a good price but my issue is that you promised me an email confirmation and that has not materialised.
4Paws Pet Team
4Paws Pet Insurance
8 years ago
Hi Allison
Many thanks for reviewing 4Paws Pet Insurance. I’ve spoken to our pet team and looked into the issue of your documents. I can confirm that your email confirmation was sent by email on 15/05 at 1.31. it is common for the clients first email to go into the junk folder. We have resent the email today at 10.00 and we will also l also put a copy in the post 1st class.
Kind regards Richard
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 12/04/2017
When through everything I ask for and explained things clearly
4Paws Pet Insurance offers an excellent range of products providing you and your pet with different levels of cover to suit all budgets, including products with a 5 Star Defaqto rating.With our pet insurance you’ll always be able to give your pet the care they deserve without having to worry about large, unexpected veterinary bills.
Cover from 6 weeks old
Pay monthly at no extra cost
Vet fees can be paid directly to the vet practice
Dedicated Pet Specialists
UK based contact centre
24/7 emergency claims line
We can pre-authorise claims too!
97% of all claims are settled
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
4Paws Pet Insurance offers an excellent range of products providing you and your pet with different levels of cover to suit all budgets, including products with a 5 Star Defaqto rating.With our pet insurance you’ll always be able to give your pet the care they deserve without having to worry about large, unexpected veterinary bills.
Cover from 6 weeks old
Pay monthly at no extra cost
Vet fees can be paid directly to the vet practice
Dedicated Pet Specialists
UK based contact centre
24/7 emergency claims line
We can pre-authorise claims too!
97% of all claims are settled