Good location and access but the customer service I received from the two I dealt with was merely okay.
Simon Burnett
Metro Storage
3 years ago
We are sorry to hear you are not satisfied with the service we have provided. It would be good to know in more detail what the issue was and so we would be grateful if you could email us at shb@metro-storage.co.uk so we can investigate further. We look forward to hearing from you.
The storage location is great for us. My only reason for rating it a 4 is becasue I've arrived at the site and if there's a massive truck loading, there's nowhere else to go.
And it's an absolute...
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Simon Burnett
Metro Storage
3 years ago
Thank you for the review. We are located in a converted car park so the access down to the loading area is tight when there is another customer using a large lorry to unload. We understand your frustration and re the access doors we take the security of your possessions very seriously and just cannot have the security shutter left open as that would be irresponsible and we have to make sure its a secure environment for all our customers.
It was my first time using self-storage and I was very worried about the whole process. But at Metro storge, all my worries were put to ease and they made sure that I had seamless experience.
Simon Burnett
Metro Storage
3 years ago
Delighted we could be of service and that you found it a stress free experience! Thank you for the 5 stars - we really appreciate it!
Metro stroage islington was amazing. Great service and clean storage. They took care of any issues we had quickly. I cant think of anything but good - I've stored with them twice and will be back.
Simon Burnett
Metro Storage
3 years ago
We are very grateful for your 5 star review! Delighted we could help you with your storage needs.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
