Since our launch in 2009, we have successfully supplied over 495,000 customer orders and have a 5 star rating on independent review sites such as Trustpilot; we believe that our excellent track record is the result of expert sourcing and manufacture, specialist staff, fabulous products, extremely competitive prices and a sterling customer support team. We have developed our range over 5 years and now offer the largest collection of timbers and ranges on the market, all manufactured to the highest quality by European manufacturers. Our next-day sample service allows customers to 'try before they buy' and even gives customers the option to get their money back if they go on to place an order.
I am sorry that you have been disappointed with the quality of your worktops on this occasion. As we create our wooden surfaces in-house, we take this feedback incredibly seriously and, as such, it has been passed on to our warehouse teams.
I am pleased that you were able to achieve a finish you are happy with, and hope you enjoy your worktops for years to come.
Many thanks,
Stephanie @ Worktop Express