Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de William Russell | Opinions d'atenció al client per a | https://www.feefo.com/reviews/william-russell-ltd Feefo

Mostrant 1,440 ressenyes

Member

8 years ago

Data de la compra: 31/12/2016

Què Member va dir sobre William Russell:

so far it's been pretty negative. Payment done over a week ago, and still

so far it's been pretty negative. Payment done over a week ago, and still no insurance certificates or "proof" of insurance.

James

William Russell

8 years ago

Hi Bruce,

I've looked in to your account and you are covered but we are awaiting some documentation from yourself before we can issue your certificate of insurance. If you would like, email me at james.larter@william-russell.com and I will ask someone from our Dubai office to call you to discuss. James

Member

8 years ago

Actually this is not true. Your company finally issued the insurance certificate, but despite having all passport copies etc., you still spelled the names wrongly of 2 of my family members. Not impressed.

James

William Russell

8 years ago

Hi Bruce. I've asked our Dubai office to contact you to clarify this for you. James

Ressenyes sobre un producte

James

William Russell

8 years ago

Hi Bruce, I've been informed that you are on 2016 rates so there is no increase expected. There may have been some confusion with your broker. If you would like, email me at james.larter@william-russell.com and I will ask someone from our Dubai office to call you to discuss. James

Member

8 years ago

I was informed that there would be an automatic increase of at least 12% from 2017 - despite the fact that we don't even have the insurance certificate, and we obviously have NOT A SINGLE CLAIM. hoW CAN YOU POSSIBLY JUSTIFY THIS?

James

William Russell

8 years ago

Hi Bruce. I've asked our Dubai office to contact you to clarify this for you. James

Member

8 years ago

Data de la compra: 31/12/2016

Què Member va dir sobre William Russell:

De var meget venllige og hjælpsomme og kunne svare på mine spørgsmål

Venlige og hjælpsomme

Ressenyes sobre un producte

Member

Cyprus

8 years ago

Data de la compra: 30/11/2016

Què Member va dir sobre William Russell:

One of the best Expat insurance services available. Very good service.

Very Professional service. Clear and comprehensive explanation of products with a very helpful customer service.

Ressenyes sobre un producte

Member

Phnom Penh

8 years ago

Data de la compra: 30/11/2016

Què Member va dir sobre William Russell:

Disappointing

Without thought or further questioning my previously injured knee was left out of the coverage. I work in an office, without the knee I can still work. It proves that systems are more important than...

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James

William Russell

8 years ago

Hi Eelco, Thank you for your review and we are sorry that you feel you have had a bad experience. We are quite clear that we exclude pre-existing medical conditions but we are happy to discuss your concerns with you if you would like to send an e-mail to james.larter@william-russell.com. Thanks, James

Client de confiança

8 years ago

Data de la compra: 30/11/2016

Excellent service by William Russell Ltd

excellent

Ressenyes sobre un producte

Member

Mandaluyong City, Philippines

8 years ago

Data de la compra: 21/10/2016

Què Member va dir sobre William Russell:

Helpful and professional.

The concerns I had were addressed appropriately and professionally buy Julie. Just be careful calling your customer brusque. There is a thin line between brusque and direct. We Dutch are incredibly...

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Client de confiança

8 years ago

Data de la compra: 05/10/2016

Great customer service, fast and reliable claims, responsive customer servi

Great customer service, fast and reliable claims, responsive customer service team

Ressenyes sobre un producte

Client de confiança

8 years ago

Data de la compra: 01/09/2016

Great service

Nick Law and Camila Liu have given me good answers and followed me up very well!

Ressenyes sobre un producte

Client de confiança

8 years ago

Data de la compra: 27/09/2016

Excellent service by William Russell Ltd

Great service, friendly, efficient.

Ressenyes sobre un producte

Member

Blantyre, Malawi

8 years ago

Data de la compra: 12/10/2015

Què Member va dir sobre William Russell:

good

Administrative it is nice, have had no experience with claiming, therefore good.

Ressenyes sobre un producte

No heu rebut cap invitació a les ressenyes?

Quant a William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

Què són els Trusted Service Awards

Per què confiar en les ressenyes de Feefo?

Més informació sobre Feefo

Ressenyes de William Russell

ELIINDAEDDMés ressenyes d’aquest producte (9)Veure la pàgina del producte4 days after making payment, we were told by your agent that a minimum 12% rate increase would be in effect. How can you possibly justify this, when we have not even started the policy. If this is...Read all

ELIINDEURMés ressenyes d’aquest producte (9)Veure la pàgina del producte

William Russell InsuranceMés ressenyes d’aquest producte (4)Veure la pàgina del producte

William Russell InsuranceMés ressenyes d’aquest producte (4)Veure la pàgina del producte

Elite Individual USDMés ressenyes d’aquest producte (9)Veure la pàgina del productePrice is good. Still expensive compared to the rest of the world but for Hong Kong, its good value for money. Wish Dental had more coverage!

Life/Income Individual USDMés ressenyes d’aquest producte (3)Veure la pàgina del producteI have no idea how to rate this until I have actually tested them!

Elite Individual GBPMés ressenyes d’aquest producte (9)Veure la pàgina del producteUsed William Russell in the past and they have always been quick to respond and returned claims with no issues. This time I was looking for maternity cover and the waiting period is unfortunately a...Read all

Elite Individual EURMés ressenyes d’aquest producte (9)Veure la pàgina del productesame as above, just bought it, no experience with the practical side yet.

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?