Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de William Russell | Opinions d'atenció al client per a | https://www.feefo.com/reviews/william-russell-ltd Feefo

Mostrant 1,437 ressenyes

Client de confiança

1 day ago

Data de la compra: 23/07/2025

Thanks

Thanks for offering solutions and being transparent with pricing. This is related to premium breakdown for various Life plan options.

Ressenyes sobre un producte

Robert Dagge

Cambodia

14 days ago

Data de la compra: 07/01/2025

Què Robert Dagge va dir sobre William Russell:

Personalised service

Too expensive

Angela Hurst

William Russell

13 days ago

Thank you for taking the time to leave us your feedback. We are sorry to hear that pre-auth and claims service in isn't always easy. We have an excellent claims team on hand to assist so please do get in touch and they would be more than happy to assist. We strive to offer outstanding customer care at all times. Thank you again for getting in touch with us.

Ressenyes sobre un producte

Client de confiança

15 days ago

Data de la compra: 07/05/2025

Good and Professional Service

I've had a good experience so far. I'm glad to have found this service with so many options for worldwide coverage.

Angela Hurst

William Russell

13 days ago

Many thanks for your positive 5* feedback. We are always happy to hear when we get things right for our members and we're pleased to have you with us, it's great to know you feel supported and secure.

Ressenyes sobre un producte

Client de confiança

17 days ago

Data de la compra: 07/07/2025

Excellent and very personal service. Claims get settled quickly.

Angela Hurst

William Russell

17 days ago

Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our teams. We sincerely thank you again for taking the time to comment.

Client de confiança

18 days ago

Data de la compra: 07/07/2025

Angela Hurst

William Russell

18 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Client de confiança

23 days ago

Data de la compra: 14/06/2025

I have been a client for more than 30 years, overall experience is good.

Many years a client, it is expensive but it has always worked for me

Angela Hurst

William Russell

21 days ago

Many thanks for your positive 5* review and comments. We're glad you have a plan that works for you and that renewing your cover remains a simple process. We're here should you ever need us!

Ressenyes sobre un producte

Client de confiança

25 days ago

Data de la compra: 07/01/2025

Angela Hurst

William Russell

21 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Ressenyes sobre un producte

Jim Crews

26 days ago

Data de la compra: 18/06/2025

Què Jim Crews va dir sobre William Russell:

Term life review

I can only speak about the term life, but it seems a reasonably priced.

Angela Hurst

William Russell

21 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you are happy with the service you have received so far. We're here any time you should need us, thanks for becoming a William Russell member.

Ressenyes sobre un producte

Jonathan

Tokyo, Japan

29 days ago

Data de la compra: 18/06/2025

Què Jonathan va dir sobre William Russell:

Getting increasingly expensive, but happy to be insured

Service is very responsive and helpful.

Angela Hurst

William Russell

28 days ago

Many thanks for your 5* review. We're happy the service you have received has been great. We do understand your comment about the renewal cost but please know that we are always reviewing our plans and looking at ways to provide the best plans at a reasonable price. Thank you again for taking the time to leave us your review.

Ressenyes sobre un producte

Client de confiança

1 month ago

Data de la compra: 26/06/2025

I've been extremely pleased by the service I've received

Your customer service has consistently been excellent--courteous, helpful, professional, and warm--and while, fortunately, I haven't had the need to file a major claim, in the one minor case I did...

Read all

Angela Hurst

William Russell

1 month ago

Many thanks for your positive 5* review. We're so pleased to hear when we get things right for our customers and your comments have been passed to Julia who was so pleased to have helped! We're here any time, should you need us. Thanks again for taking the time to leave us your comments.

Ressenyes sobre un producte

No heu rebut cap invitació a les ressenyes?

Quant a William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

Què són els Trusted Service Awards

Per què confiar en les ressenyes de Feefo?

Més informació sobre Feefo

Ressenyes de William Russell

Protection Renewing MemberMés ressenyes d’aquest producte (43)Veure la pàgina del producteRenewed but lower level of coverage

Health Renewing MemberMés ressenyes d’aquest producte (225)Veure la pàgina del productePersonalised service. Pre-authorisation and claims procedures not always user friendly in foreign countries where things don't work too well and customs differ. Doctors either don't understand or...Read all

Health Renewing MemberMés ressenyes d’aquest producte (225)Veure la pàgina del producteI've enjoyed the service and communication from Wiliam Russel. It has been professional, reliable, and prompt. It's nice to have peace of mind in this area of health and care.

Health Renewing MemberMés ressenyes d’aquest producte (136)Veure la pàgina del producteI have been with William Russell for many years, renewing is always easy to do. This time it cost less, so that was very welcome!

Protection Renewing MemberMés ressenyes d’aquest producte (43)Veure la pàgina del producte

Protection New MemberMés ressenyes d’aquest producte (1)Veure la pàgina del producteLife insurance forms were pretty easy to fill out and the folks involved were very nice and answered all my questions to my satisfaction very quickly. So far I’ve been impressed. Review aside,...Read all

Health Renewing MemberMés ressenyes d’aquest producte (136)Veure la pàgina del productePremiums keep rising so it gets increasingly expensive. Otherwise, happy to have health insurance covering me globally.

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?