Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

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Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

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Ressenyes de Cruise Megastore /Travel Megastore | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

Mostrant 2,184 ressenyes

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Frustrating

Very poor, to start they couldn't get my name right in the initial phone booking, couldn't get names or birth dates right in the booking confirmation, unable to use the payment link as we're based in...

Llegeix més

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

I’m sorry you had a poor experience. We are always looking at how we can better assist our members, so we thank you for your feedback. I’ll be sure to pass on the review.

Data de la compra: 23/07/2018

Trusted Customer

Tasmania

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Ross 5 star service!!!

Ross was great and even honoured our very 1st deal, and I'm glad he did he was very helpful.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for such a great review! I will make sure Ross gets the recognition he deserves.

Data de la compra: 04/10/2018

Trusted Customer

Boronia

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Great service

Fast efficient service and friendly staff, Sam was very helpful.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agent Sam will be pleased to learn of your positive feedback.

Data de la compra: 03/10/2018

Client de confiança

7 years ago

Great customer service.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback

Data de la compra: 03/10/2018

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Amazing deals, helpful staff

The staff have wonderful specials ready for us and are very helpful with our needs. Highly recommended

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience.

Data de la compra: 19/09/2018

Client de confiança

7 years ago

No reply from email

Emailed last week still waiting for a reply.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We will look into this immediately and assure you that you will get a response today.

Data de la compra: 18/09/2018

Client de confiança

7 years ago

Was great

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thanks for posting your feedback

Data de la compra: 02/10/2018

Trusted Customer

Sydney

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Prompt response, some mistakes with name spelling that were corrected OK,. will recommend to my friends.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark and we thank you for your feedback.

Data de la compra: 02/10/2018

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

No Service

I have contacted your office on 2 occasions for help regarding my trip. On both occasions -there was nobody able to help me and I was assured that I would be contacted back by the relevant person...

Llegeix més

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Were truly sorry for your experience, its never our intention to leave our members feeling like theyve had poor customer service. We will contact you shortly to discuss this further.

Data de la compra: 14/08/2018

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

very helpful staff many thanks

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We love to read when our members enjoy using our services and thank you for taking the time to leave your review.

Data de la compra: 01/10/2018

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