Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Cruise Megastore /Travel Megastore | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

Mostrant 2,184 ressenyes

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

WONDERFUL!

Kelly, was amazing to work with, fast to respond to a missed call or email, will 100% come back.

Data de la compra: 15/10/2018

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

FANTASTIC!!!!!!

Kelly, was amazing to work with, fast to respond to a missed call or email, will 100% come back.

Data de la compra: 15/10/2018

Client de confiança

7 years ago

Great

Booking was easy and efficient. Just thought i was getting vouchers that are yet to come?

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We love to read when our members enjoy using our services and thank you for taking the time to leave your review. We will be in touch shortly to discuss this further.

Client de confiança

7 years ago

Thanks i look forward to hearing

Client de confiança

7 years ago

Hi guys I still havent heard from anyone?

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We will touch base and look forward to speaking with you soon.

Data de la compra: 20/09/2018

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

more detail are needed when booking

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you Lara for your feedback. Please be assured we will contact you soon to remedy this.

Data de la compra: 11/10/2018

Trusted Customer

NSW

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Great all round service

Denny was my sales rep she was great friendly and very informative

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Data de la compra: 10/10/2018

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

The person I dealt with Margaret was very good and would deal with her again no problems.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thanks for leaving such a wonderful review. Its members like you that make our job wonderful. We look forward to serving you again.

Data de la compra: 12/10/2018

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Awesome service took time to answer all my questions

The sefvice professional and friendly and answered the many questions I had...

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Our agents are so friendly because we have the best members! We’re always happy to help and we look forward to booking your next adventure.

Data de la compra: 12/10/2018

Trusted Customer

Bundoora

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Great service, very friendly and professional

The customer service was excellent, particularly from Steve Healy. Would definitely use them again.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and will certainly let Steve know of your comments. We look forward to booking you again in the future.

Data de la compra: 12/10/2018

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

It was ok

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We appreciate your time.

Data de la compra: 28/09/2018

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Good, helpful but added costs.

Adam, the consultant that helped me, was very good. He continued to search for what I needed, even though it was a difficult ask (a disabled cabin last minute) and eventually found what we needed....

Llegeix més

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We are pleased to know that you are happy with your experience received from Adam. We truly welcome all responses so we can better understand how we can create a more positive experience for our members, we wish you all the best with your holiday & we thank you for taking the time to leave your review.

Trusted Customer

7 years ago

I explained that I am not happy because the price kept going up and we weren't offered the premium drinks package. Your reply has only highlighted the positive, not answered my price rise query or the missing out on bonuses query. Did you actually finish reading my original response?

Data de la compra: 10/10/2018

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