Inspiring and empowering customers to read, learn, create and play
Servei
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valoracions de l'últim any
Mostrant 269,282 ressenyes
Client de confiança
Verficada per Feefo
10 months ago
Children's books 📚 and crayons 🖍
Good quality books ,arrived in quick time & well protected the crayons were wonderful & bright colours & easy for my grandchildren to hold well done 👏
0
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SM
Sarah Murrant
Verficada per Feefo
GBR
10 months ago
Què Sarah Murrant va dir sobre The Works:
Shocking
Took 3 weeks to start processing our order for them to send 3 items and tell me the rest is out of stock. Tried to blame the wait time on evri. Shocking customer service and wait time
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed with items missing.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received all of your order.
We are working hard on getting our processes rectified and our despatch times improved.
Our records show a refund has been issued.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
2
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CS
carmel scott
Verficada per Feefo
10 months ago
Què carmel scott va dir sobre The Works:
very good service
0
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AM
Amanda
Verficada per Feefo
10 months ago
Què Amanda va dir sobre The Works:
Takes far too long to dispatch anything !!
Donna Smith
The Works
10 months ago
Good morning,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
2
Compartir
CN
Carol Nixon
Verficada per Feefo
GBR
10 months ago
Què Carol Nixon va dir sobre The Works:
Great purchase of calendar and diary
Excellent
Items very good value for money
0
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DR
Dana Rogo
Verficada per Feefo
10 months ago
0
Compartir
Client de confiança
Verficada per Feefo
10 months ago
Arrived in the designated time and was well packaged
0
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Client de confiança
Verficada per Feefo
10 months ago
0
Compartir
PB
Patricia Brooman
Verficada per Feefo
GBR
10 months ago
Què Patricia Brooman va dir sobre The Works:
dont bother
very poor had to phone about my missing order and was told it had been cancelled!!! due to warehouse problems. why wasnt i contacted?
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received your order.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
2
Compartir
Client de confiança
Verficada per Feefo
10 months ago
Problems with delivery sorted by company.
This delivery had complications but they works did eventually deal with the problems though is did become complicated. It was not delivered when expected after a week I contacted them as the items...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.