Inspiring and empowering customers to read, learn, create and play
Servei
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valoracions de l'últim any
The Works ja no és un client actiu de Feefo
Mostrant 269,282 ressenyes
Client de confiança
Verficada per Feefo
1 year ago
Half my order was missing for the second time never order again
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with an item missing.
If any orders arrive with items missing you need to contact Customer Service on 0121 313 6050.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
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Client de confiança
Verficada per Feefo
1 year ago
0
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SR
SRL
Verficada per Feefo
Cambridge
1 year ago
Què SRL va dir sobre The Works:
Good Value and Great Gift Ideas
Ok, the parcels were a bit squashed as too flimsy for the heavy products.
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Client de confiança
Verficada per Feefo
1 year ago
great value!
Great selection at very reasonable prices! speedy delivery and the quality was excellent.
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Client de confiança
Verficada per Feefo
1 year ago
good online service
goods delivered in good time and a speedy refund on items unavailable all items I ordered were of good quality Thank you
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Client de confiança
Verficada per Feefo
1 year ago
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Client de confiança
Verficada per Feefo
1 year ago
Poop
Delivery of products were late. Items were damaged. Items were also faulty. Was not happy at all.
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was delivered to you damaged.
Our records show that our customer service team have resolved this issue and a refund has been processed.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
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JH
Julie Horton
Verficada per Feefo
Southampton
1 year ago
Què Julie Horton va dir sobre The Works:
Fab service
Absolutely fab easy to use site and great prices.
Order arrived quickly. Would definitely recommend
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Client de confiança
Verficada per Feefo
1 year ago
What more can I say.
Very happy with my purchase
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Client de confiança
Verficada per Feefo
1 year ago
Absolutely shocking! Really terrible no customer updates at all and awful customer service
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
Our records show that our customer service team emailed you on the 8th of January to advise that your order had been damaged at the couriers and if you wanted a refund or the items resending.
A refund has been issued.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.