There was no information on how to return the item
Ida
Long Tall Sally
5 months ago
I can confirm all details have been sent in an email to return - This has now been resent for you :)
Thank you,
0
Compartir
SH
Saeree Hansbury
Verficada per Feefo
5 months ago
Què Saeree Hansbury va dir sobre Long Tall Sally:
your items are sized incorrectly
This is the second time I ordered something and it was too big
0
Compartir
LB
L-A Becker
Verficada per Feefo
5 months ago
Què L-A Becker va dir sobre Long Tall Sally:
Great!
0
Compartir
Client de confiança
Verficada per Feefo
5 months ago
Delivery longer than specified
Izzy
Long Tall Sally
5 months ago
We are sorry to hear your delivery took longer than advised; this is something we will investigate with the courier to ensure it does not reoccur in future. Thank you for bringing this to our attention
0
Compartir
Client de confiança
Verficada per Feefo
5 months ago
Order cancelled - no reason given
My order was cancelled. I received an email notifying me, but no reason was given for the cancellation. I'm very disappointed.
Ida
Long Tall Sally
5 months ago
We’re very sorry to hear about your order being cancelled and the disappointment this caused.
We understand that receiving no reason can be frustrating. Please contact us directly so we can provide more information about the cancellation and assist you with any next steps.
Kind regards,
0
Compartir
Client de confiança
Verficada per Feefo
5 months ago
LTS No.1 Clothes Shop for Tall Women
With LTS it's always good quality and clothes that fits me perfectly. Delivery was fast.
0
Compartir
VG
Victoria George
Verficada per Feefo
GBR
5 months ago
Què Victoria George va dir sobre Long Tall Sally:
LTS totally reliable
Excellent as always from start to finish.
0
Compartir
AR
Annie Robinson
Verficada per Feefo
USA
5 months ago
Què Annie Robinson va dir sobre Long Tall Sally:
Excellent and expedient service!
0
Compartir
SH
Susanne H
Verficada per Feefo
GBR
5 months ago
Què Susanne H va dir sobre Long Tall Sally:
Warning - no free returns despite info on website
Quick-ish delivery but the returns will cost you £1.99, despite what says on their website, when the clothes don’t fit, which they won’t, as the sizing seems off on many garments.
If you don’t have...
Llegeix més
Ida
Long Tall Sally
5 months ago
Thank you for your feedback. We’re glad your delivery was relatively quick, but we’re sorry to hear about the issues with sizing and the cost of returns.
We understand how frustrating it can be to pay for returns when items don’t fit as expected. Your comments will be shared with our team as we continually review sizing consistency and ways to improve the returns experience.
Kind regards,
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.