Ressenyes de Long Tall Sally

Thank you for your feedback! We’re glad to hear you’ve had a smooth experience with our service. We completely understand your concern about return shipping costs and appreciate your suggestion for a prepaid return option. Your input is very valuable and will be considered as we look for ways to improve our service and make returns easier for our customers.

Thank you for your feedback! I’m glad to hear that your order arrived safely, though I sincerely apologise for the confusing delay after it reached the courier. We know how frustrating it is to see a "with courier" status and then wait several more days for the actual delivery. While we aim for a seamless handoff, it sounds like there was a bottleneck at the local depot. I am sharing your comments with our delivery partners to ensure they are more accurate with their status updates and to help reduce these "last mile" delays in the future. We appreciate your patience and hope you are happy with your items!