Would have given five star rating if not for the warehouse having "misplaced" our order. However, the communication from the Newcastle branch and loan of an alternative sofa, were first class service.
Dave
JB Furniture
6 years ago
Dear Mr & Mrs Nicholson,Thank you for taking time to give feedback, we did make an error with your delivery so your 4 star rating is justified, we're pleased to hear you were able to make use of a loan set until your correct furniture arrived. Once again we aplogise for the error, we hope you enjoy your new furniture for many years to come.
Fantastic start to finish. They were helpful in the shop without being pushy. They offered all the info needed to help us decide and checked it was in stock. They gave a delivery date which was...
Llegeix més
Dave
JB Furniture
6 years ago
Dear Mr Kennedy,Thank you for taking time to write such a lovely review and your contiuned support. We strive to offer first class customer service here at JB furniture, we're delighted to hear that just what you received in store and from our delivery team. We look forward to welcoming you back into store in the future.
Ressenyes sobre un producte
Data de la compra: 18/06/2020
1
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Trusted Customer
Verficada per Feefo
6 years ago
Què Trusted Customer va dir sobre JB Furniture:
good, prompt delivery
Dave
JB Furniture
6 years ago
Dear Mr Housley,Thank you for rating JB furniture 5 stars, we are pleased to hear your Ascot 6 seat dining set arrived promptly, we hope you enjoy your new dining set for many years to come.
Very polite service , kept fully informed about stock and delivery , excellent price .
Dave
JB Furniture
6 years ago
Dear Customer,Thank you for taking time to write a review, we are delighted to hear you are happy with your recliner set & double cocoon along with the very polite service you received from our sales and delivery teams. We hope you enjoy your new garden furniture for many years to come.
Brilliant, friendly service from first contact through to delivery. Two seater pod and cover were as described and look good and the cover is very effective.
Dave
JB Furniture
6 years ago
Dear Mr Hutson,Thank you for taking time to give feedback, we are really pleased to hear you are happy with your new Ascot double cocoon along with the friendly service you received from our sales and delivery teams. Enjoy your new cocoon.
Great service both online and in person. Good communication regarding delivery.
Dave
JB Furniture
6 years ago
Dear Mr Broadbent,Thank you for taking time to give feedback, we're delighted with our 5 stars. We are really please to hear you received great service from our sales and delivery teams. Enjoy your Gloucester parasol.
I ordered the cocoon and I had left it a bit late, but asked if it could possibly be delivered before my husbands birthday. I was told that they would do their best, and I was so pleased it arrived...
Llegeix més
Dave
JB Furniture
6 years ago
Dear Mrs Longbenton,Thank you for taking time to give feedback, we were delighted to be able to delivery a cocoon in time for your husbands birthday, here at JB furniture we always strive to offer 1st class customer service. We hope you enjoy your new Aruba chairs and Cocoon for many years to come.
After being let down twice, by 2 different companies we tried JB furniture, customer service from the lady in the showroom was first class, no false promise as we had with previous company.
Ordered...
Llegeix més
Dave
JB Furniture
6 years ago
Dear Mr & Mrs Guy,Thank you for taking time to write such a lovely review, we're delighted with our 5 star rating. We are pleased to hear your goods arrived on time with no fuss as promised. We hope you enjoy youe new Oxford sofa set for many years to come.
Ressenyes sobre un producte
Data de la compra: 30/05/2020
1
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TC
Trusted Customer
Verficada per Feefo
6 years ago
Què Trusted Customer va dir sobre JB Furniture:
Helpful friendly staff. Fast delivery. Overall excellent service.
Dave
JB Furniture
6 years ago
Dear Mrs Whittington,Thank you for taking time to give feedback, we are pleased to hear you are happy with your new Oxford corner set along with the helpful, friendly and fast delivery service you received from our sales and delivery teams. We hope you enjoy your new furniture for many years to come.
Overall very well looked after. Product arrived as stated and in excellent condition. No issues at all.
Dave
JB Furniture
6 years ago
Dear Customer,Thank you for taking time to give feedback, we are delighted to hear you are happy with your new Oxford sofa set along with the service you received from our sales and delivery teams. We hope you continue to enjoy your Oxford set for many years to come.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
