I only give the 3 stars because I haven’t received my package yet and have not been updated on when it’s expected to be here or any update on the package. If everything it great once the package...
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Sanjay
Jaded London
3 years ago
Hey there, Thanks for taking the time to leave us feedback. We are sorry to hear you have not received tracking updates regarding your order. It is always our aim to fix issues as soon as they arise. We have therefore looked into the tracking status and are pleased to say that your order delivery is expected on 1st November 2021. Should you need further assistance, please do not hesitate to send our Customer Care team a message via our ‘contact us’ form online and be sure to place FEEFO into the subject line.We wish you a pleasant day! The Jaded London Team.K.S
I ordered several different outfit choices for a festival however I did not wear this and therefore returned the items which I feel were overpriced, not as bright as the photographs shown and it did...
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Sanjay
Jaded London
3 years ago
Hey Georgena!Thank you for taking the time to leave us a review.We are sorry that we could not exceed your expectations with regards to our products and returns process.It is our aim to make sure all refunds are issued promptly. Therefore, our Customer Care team will always aim to assist you within 48 hours.Please note, your feedback is truly important to us which is why we will use this to help us improve our services. We look forward to welcoming you back onto our e-store soon and wish you a great day!The Jaded London Team.K.S
Hey Joanna,Thank you for taking time to leave us a review.We are so pleased to hear that you love your order just as much as we do! It is always our goal to ensure our delivery services are efficient so that our customers can enjoy their orders as quickly as possible. We hope to see you again soon.The Jaded London Team.K.S
The bag I ordered came broken, the zip was broken off from the bag. Just really disappointed and I will now have to return the bag which was meant to be a gift.
Sanjay
Jaded London
3 years ago
Hey there!Thanks for taking the time to leave a review.We are so sorry that you are not satisfied with the quality of your order. Please feel free to contact our customer care team with photos of any defected areas of the garment so that we can investigate this further with our Quality Control team.Simply contact our Customer Care team via our ‘contact us’ form online and be sure to enter FEEFO into the subject line.Once we have received all of the relevant information, we will open an investigation and get this resolved for you.Wishing you a great day!The Jaded London Team. K.S
I ordered these jeans for a Christmas present for my granddaughter. I queried the fact that there returns policy was 30 days but they stated that was the rule and there was nothing they were prepared...
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Sanjay
Jaded London
3 years ago
Hey Bridget, Thanks for taking time to leave us a review!We're sorry to hear that we haven't exceeded your expectations regarding your returns.We love the fact that you got your Christmas shopping in early! Our Christmas extension period usually starts around the beginning of December which is relevant to the retail market. Unfortunately for now, our returns policy remains at 30 days.We do hope this does not disappoint you too much and wish you a pleasant day!The Jaded London Team.K.S
Really good service and nice clothes everything comes perfectly shipping costs to Europe are a lot but for the clothes it’s worth it.
Sanjay
Jaded London
3 years ago
Hey there,Thank you for taking time to leave us a review!We are very pleased to hear that you love your products just as much as we do.It is always our aim to ensure our customers have the best shopping experience.We hope to see you again soon.The Jaded London Team.K.S
Hey there, Thanks for taking time to leave a review.We are delighted to hear that you love your order as much as we do. It is always our goal to ensure that our quality remains consistent, so it is great to hear that you feel the same way.We look forward to welcoming you again soon.The Jaded London TeamK.S
Hey Tanyel! Thanks for taking time to leave a review.We are delighted to hear that you love your order as much as we do. It is always our goal to ensure that our quality remains consistent, therefore please feel free to contact our customer care team with photos of any defected areas of the garment so that we can investigate this further with our Quality Control team.Simply contact our Customer Care team via our ‘contact us’ form online and be sure to enter FEEFO into the subject line.Once we have received all of the relevant information, we will open an investigation and get this resolved for you.Wishing you a great day!The Jaded London Team. K.S
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.