I purchased a ceiling exhaust fan online from FansOnline and realised after delivery that the unit was too small for the existing ceiling opening. The only way to confirm this was to carefully open...
Llegeix més
Product
Fansonline
7 months ago
Thank you for your feedback, and we’re sorry the fan wasn’t the right size for your needs.
We provide detailed dimensions and a cut-out diagram on the product listing so customers can confirm sizing before purchase, and our team is always available via phone, chat, or email to help ensure the correct product is selected. Unfortunately, once a product box has been opened it is generally considered unsaleable as new, which is why our change-of-mind return policy limits these returns.
While we do offer free shipping on many orders, the associated freight and handling costs mean we’re unable to absorb these expenses for change-of-mind returns, which is why return shipping and restocking fees may apply where an exception is granted.
We appreciate your feedback and are always happy to assist customers prior to purchase to help avoid situations like this.
Ressenyes sobre un producte
Product
Fansonline
7 months ago
Thank you for your feedback, and we’re sorry the fan wasn’t the right size for your needs.
We provide detailed dimensions and a cut-out diagram on the product listing so customers can confirm sizing before purchase, and our team is always available via phone, chat, or email to help ensure the correct product is selected. Unfortunately, once a product box has been opened it is generally considered unsaleable as new, which is why our change-of-mind return policy limits these returns.
While we do offer free shipping on many orders, the associated freight and handling costs mean we’re unable to absorb these expenses for change-of-mind returns, which is why return shipping and restocking fees may apply where an exception is granted.
We appreciate your feedback and are always happy to assist customers prior to purchase to help avoid situations like this.
I rang the customer service hoping to get info on where can buy Hunter Pacific, but was directed to check into fansonline by a very pleasant lady, which I did.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
