non existant, thought we were scammed, after a month of waiting only got a reply after posting a negative review. up to that point all communication was ignored.
Product
Fansonline
16 days ago
We’re very sorry to hear about your experience and understand how concerning this must have felt.
Your order was placed as a pre-order item, with an estimated arrival of early June clearly indicated on both the product listing and your order confirmation email. Once stock arrived, your order was dispatched on 9 June and delivered on 12 June.
We can see that two enquiries were submitted through our system, and automated updates were sent in both cases. As we did not receive a follow-up response, the tickets were automatically closed, as this usually indicates the information provided was helpful. However, we understand this may not have fully resolved your concern and apologise for any frustration caused.
We appreciate your feedback and are sorry we did not meet expectations on this occasion, however are happy you are now in receipt of your order and within the initial ETA timeframe advertised for that pre-order 😊.
Ressenyes sobre un producte
Product
Fansonline
16 days ago
We’re very sorry to hear about your experience and understand how concerning this must have felt.
Your order was placed as a pre-order item, with an estimated arrival of early June clearly indicated on both the product listing and your order confirmation email. Once stock arrived, your order was dispatched on 9 June and delivered on 12 June.
We can see that two enquiries were submitted through our system, and automated updates were sent in both cases. As we did not receive a follow-up response, the tickets were automatically closed, as this usually indicates the information provided was helpful. However, we understand this may not have fully resolved your concern and apologise for any frustration caused.
We appreciate your feedback and are sorry we did not meet expectations on this occasion, however are happy you are now in receipt of your order and within the initial ETA timeframe advertised for that pre-order 😊.
Super impressed with the speed and efficiency of Fans Online, being in a remote location south of Perth we are use to delays and slow deliveries, our order arrived super quick, packed well and left...
Efficient service, great price and they delivered promptly.
Ressenyes sobre un producte
Data de la compra: 19/05/2026
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DP
Darren Platt
Verficada per Feefo
AUS
21 days ago
Què Darren Platt va dir sobre Fansonline:
Easy to deal with and quick postage.
Ressenyes sobre un producte
Data de la compra: 22/05/2026
0
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JM
john matthews
Verficada per Feefo
AUS
22 days ago
Ressenyes sobre un producte
Data de la compra: 05/05/2026
0
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Client de confiança
Verficada per Feefo
22 days ago
efficient, timely.
Ressenyes sobre un producte
Data de la compra: 06/05/2026
0
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Client de confiança
Verficada per Feefo
28 days ago
I reached out to fans online with a query before making my decision to purchase, their response was fantastic, got back to me with a speedy response and answered all my questions. This really helped...
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
