Merchant Logo

Ressenyes de ExoticDirect

Valorat
Excepcional
Servei
4.9
/5

5

4

3

2

1

69

6

2

0

0

77

valoracions de l'últim any

Mostrant 1,923 ressenyes
Client de confiança
5 months ago
Data de la compra: 04/12/2024
Merchant Logo
Amy
ExoticDirect
5 months ago
Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team
Client de confiança
5 months ago
Data de la compra: 05/03/2025
N/A
N/A
Client de confiança
5 months ago
Data de la compra: 03/03/2025
Happy customer
Great service and easy to claim, no trouble at all. Just answered the questions on the form honestly and had great communication with the vet and exotic direct.
Merchant Logo
Amy
ExoticDirect
5 months ago
Hello, Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful. Kind regards The Exotic Direct Team
Client de confiança
5 months ago
Data de la compra: 04/03/2025
Merchant Logo
Amy
ExoticDirect
5 months ago
Hello, Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team
Client de confiança
5 months ago
Data de la compra: 30/01/2025
Very friendly and professional
Merchant Logo
Amy
ExoticDirect
5 months ago
Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team
Client de confiança
5 months ago
Data de la compra: 25/02/2025
Super Easy and Efficient!
Merchant Logo
Amy
ExoticDirect
5 months ago
Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team
MM
Ms Kellie Mitchell
Liverpool
5 months ago
Data de la compra: 07/02/2025
Què Ms Kellie Mitchell va dir sobre ExoticDirect:
Excellent company
Excellent exotic pet insurance company would highly recommend. Amazing customer service.
Merchant Logo
Amy
ExoticDirect
5 months ago
Hello, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards The Exotic Direct Team
MD
Mr Tony Downs
Sheerness
6 months ago
Data de la compra: 08/02/2025
Què Mr Tony Downs va dir sobre ExoticDirect:
Great Insurance for our Parrot.
policy covers almost all my needs. Simple to apply for and renew. Not had experience of making a claim but feel confident it will go smooth should I need to claim in the future.
Merchant Logo
Amy
ExoticDirect
6 months ago
Hi, Thank you for taking the time to leave feedback, its much appreciated! Kind Regards, The Exotic Direct Team :)
ML
Mr Wayne Lea
Leek
6 months ago
Data de la compra: 05/02/2025
Què Mr Wayne Lea va dir sobre ExoticDirect:
Quick and easy
I found it easy straight forward to insure my pet Would recommend to anyone
Merchant Logo
Amy
ExoticDirect
6 months ago
Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team :)
ML
Ms Millie Law
London
6 months ago
Data de la compra: 01/02/2025
Què Ms Millie Law va dir sobre ExoticDirect:
Real human at end of phone line 👍
The customer service is good there is a live human at the end of the phone line if you have any concerns. The costs are not the lowest but they do cover a wide range of animals. The process is via...

Read all
Merchant Logo
Amy
ExoticDirect
6 months ago
Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be so happy to hear this. Thanks for the great feedback on our claims service. Kind regards The Exotic Direct Team :)
Quant a ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Read all
1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom
Award

Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

Per què confiar en les ressenyes de Feefo?

Quant a ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.