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Ressenyes de ExoticDirect | Opinions d'atenció al client per a | https://www.feefo.com/reviews/exotic-direct Feefo

Mostrant 1,918 ressenyes

Client de confiança

4 months ago

Data de la compra: 25/02/2025

Super Easy and Efficient!

Amy

ExoticDirect

4 months ago

Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

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Ms Kellie Mitchell

Liverpool

5 months ago

Data de la compra: 07/02/2025

Què Ms Kellie Mitchell va dir sobre ExoticDirect:

Excellent company

Excellent exotic pet insurance company would highly recommend. Amazing customer service.

Amy

ExoticDirect

4 months ago

Hello, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards The Exotic Direct Team

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Mr Tony Downs

Sheerness

5 months ago

Data de la compra: 08/02/2025

Què Mr Tony Downs va dir sobre ExoticDirect:

Great Insurance for our Parrot.

policy covers almost all my needs. Simple to apply for and renew. Not had experience of making a claim but feel confident it will go smooth should I need to claim in the future.

Amy

ExoticDirect

5 months ago

Hi, Thank you for taking the time to leave feedback, its much appreciated! Kind Regards, The Exotic Direct Team :)

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Mr Wayne Lea

Leek

5 months ago

Data de la compra: 05/02/2025

Què Mr Wayne Lea va dir sobre ExoticDirect:

Quick and easy

I found it easy straight forward to insure my pet Would recommend to anyone

Amy

ExoticDirect

5 months ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team :)

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Ms Millie Law

London

5 months ago

Data de la compra: 01/02/2025

Què Ms Millie Law va dir sobre ExoticDirect:

Real human at end of phone line 👍

The customer service is good there is a live human at the end of the phone line if you have any concerns. The costs are not the lowest but they do cover a wide range of animals. The process is via...

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Amy

ExoticDirect

5 months ago

Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be so happy to hear this. Thanks for the great feedback on our claims service. Kind regards The Exotic Direct Team :)

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Client de confiança

5 months ago

Data de la compra: 31/01/2025

Very pleased

Person on phone very helpful with sorting my policy after losing one of my chinchillas, and helpful with processing of claim

Amy

ExoticDirect

5 months ago

Hi there, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards The Exotic Direct Team

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Client de confiança

5 months ago

Data de la compra: 14/01/2025

Been with you for a while now and so far I have no complaints.

What can I say about? well for me it is Excellent.

Amy

ExoticDirect

5 months ago

Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind regards, The Exotic Direct Team

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Mr Peter Manning

Mendlesham

6 months ago

Data de la compra: 16/01/2025

Què Mr Peter Manning va dir sobre ExoticDirect:

Excellent company

Very friendly and helpful I got all my x6 reptiles insured so very happy with the service I received

Eva

ExoticDirect

6 months ago

Hi Peter, thank you so much for the positive review! we are grateful you have trusted us to keep your pets safe. Kind regards, The Exotic Direct Team :)

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Miss Toni Manning

6 months ago

Data de la compra: 21/01/2025

Eva

ExoticDirect

6 months ago

Hi Toni, Thank you so much for the five star feedback! Kind regards, The Exotic Direct Team :)

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Mrs Tracey Lumley

London

6 months ago

Data de la compra: 16/01/2025

Què Mrs Tracey Lumley va dir sobre ExoticDirect:

Fantastic and reliable

Excellent renewal experience, didn’t need to do anything. Have been with Exotic for years. Always had a good experience and always helpful when I needed it. Definitely recommend.

Eva

ExoticDirect

6 months ago

Hi Tracey, Thank you so much for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this! Kind regards, The Exotic Direct Team :)

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No heu rebut cap invitació a les ressenyes?

Quant a ExoticDirect

Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom

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