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Ressenyes de Emerald Life

Valorat
Excepcional

Insuring Today's Diversity

Servei
4.7
/5

5

4

3

2

1

29

3

1

0

1

34

valoracions de l'últim any

Mostrant 396 ressenyes
Client de confiança
7 months ago
Data de la compra: 21/04/2024
A Breath of Fresh Air!
Thus far, all my interactions with Emerald Life have been swift and slick - such a welcome change from the many other financial institutions I have dealt with in recent years!
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Steve Wardlaw
Emerald Life
7 months ago
Many thanks for your kind words and we hope that these interactions will continue! Kind regards Emerald Customer Service
SR
S K Rana
7 months ago
Data de la compra: 18/11/2024
Què S K Rana va dir sobre Emerald Life:
Great Service
Service is good and dealt with my enquiry very efficiently
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Steve Wardlaw
Emerald Life
7 months ago
Many thanks for your kind words and we are glad that we helped. Kind regards Emerald Customer Service
Client de confiança
7 months ago
Data de la compra: 15/11/2024
Friendly, helpful and personal service.
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Steve Wardlaw
Emerald Life
7 months ago
Many thanks for your kind words and we are glad that we were able to assist you in your query. Kind regards Emerald Customer Service
Client de confiança
7 months ago
Data de la compra: 24/10/2024
Always helpful. No long wait to get through on the phones. I have used for 3 years now and would definitely recommend.
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Steve Wardlaw
Emerald Life
7 months ago
Many thanks for your kind words. It is always a pleasure to speak with you and glad that we could assist. Kind regards Emerald Customer Service
AL
Alex
8 months ago
Data de la compra: 11/10/2024
Què Alex va dir sobre Emerald Life:
Very helpful
Very helpful service. The person on the phone was very polite and helped swiftly set up home insurance, answering questions along the way.
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Steve Wardlaw
Emerald Life
8 months ago
Dear Alex, Thank you for your kind words. I hope that the assistance and knowledge on coach houses was helpful. Kind regards Emerald Customer Service
EF
Elizabeth France
8 months ago
Data de la compra: 07/10/2024
Què Elizabeth France va dir sobre Emerald Life:
Friendly efficiency
The phone was answered straightaway. The advisor (Adrian) was very helpful and friendly. The quote and later setting up the payment and policy were delivered smoothly and promptly.
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Steve Wardlaw
Emerald Life
8 months ago
Dear Elizabeth, Thank you for your kind words. We have passed that feedback to Adrian who was very pleased indeed! We are glad that we could be of assistance. Kind regards Emerald Customer Service
Client de confiança
8 months ago
Data de la compra: 25/09/2024
Good service
Very helpful when phoned with questions.
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Steve Wardlaw
Emerald Life
8 months ago
Dear C, thank you for your kind words. We spend extra time selecting and training our call centre staff as we know if makes a real difference for our customers. Have a great week! Emerald Customer Service
Client de confiança
9 months ago
Data de la compra: 13/09/2024
cheerful, kind, polite and helpful
Always cheerful, kind, polite and helpful
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Steve Wardlaw
Emerald Life
9 months ago
Many thanks for your kind words and your continued custom! Kind regards Emerald Customer Service
IG
Ieuan Green
9 months ago
Data de la compra: 30/08/2024
Què Ieuan Green va dir sobre Emerald Life:
Excellent very good
LO
LORRAINE
Glasgow
10 months ago
Data de la compra: 21/08/2024
Què LORRAINE va dir sobre Emerald Life:
Emerald Life Wedding insurance
Lots of choices ranging in price and cover. Basic to comprehensive with different value options. Personalised by adding extra if required. Wedding insurance covers deposits already paid before...

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Steve Wardlaw
Emerald Life
10 months ago
Dear Lorraine, Thank you for your kind words - we do try to be responsive to customer needs and if you have any questions going forward please do not hesitate to contact us.
Quant a Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.
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286 Queensbridge Road, London, Greater London, E8 3NH, United Kingdom
Per què confiar en les ressenyes de Feefo?

Quant a Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.